The Office of Human Resources at Carnegie Mellon University is dedicated to supporting the success of our faculty and staff throughout their entire careers with the university. We advance the Carnegie Mellon 2025 strategic plan by implementing efficient, effective, and agile business practices tailored to the needs of a growing university community. Our goal is to recruit and retain exceptional talent at every level while fostering a culture of professional excellence and personal growth.

The Office of Human Resources (OHR) is currently hiring a Human Resources Generalist to join their team. This role will be responsible for performing HR-related duties on a professional level and working closely with the HR Business Partner in supporting designated college and administrative units. You will collaborate on a broad range of HR activities, allowing for seamless employee experience.

Your core responsibilities will include:

• Entering staff transactions into Workday on a regular basis, approving Workday transactions and serving as a subject matter expert in Workday.

• Coordinating HR programs and activities for assigned college/division.

• Working closely with the assigned HR Business Partner and other HR and campus partners to assist with:

  • Workforce Planning: assisting HR Business Partner in gathering information and data, ensuring systems accurately reflect open position data, supervisory organization data, etc.

  • Performance Management: monitoring completion of provisional period and annual performance reviews, providing general guidance and assisting with routine questions on performance review processes/tools, running reports and assisting with tracking progress, may also assist with training and communications.

  • Off-boarding: assisting with the separation and exit interview process.

  • Recruitment (i.e., may assist with submitting position/job requisition requests, preparing offer letters, and helping Hiring Managers during the onboarding process).

  • Employee Relations: interpreting and providing guidance on policies and procedures, making recommendations for appropriate application of policies/exceptions, preparing basic disciplinary letters for the HR Business Partner.

• Acting as a liaison with other units and working closely with HR colleagues in support of assigned client areas.

• Researching and gathering background information, preparing reports, conducting audits, analyzing and providing sound recommendations to departments and HR Business Partners.

• Actively engaging in the implementation of the OHR's strategic plan and continuous improvement initiatives.

• Other duties as assigned.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong knowledge of HR practices and related laws and regulations.

• Exceptional service orientation to support clients and deal with sensitive issues.

• Track record of success in developing and maintaining constructive and cooperative working relationships with diverse stakeholders and colleagues.

• Critical thinking skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Effective oral and written communication as appropriate for the needs of the audience.

• Active listening skills to give full attention to what other people are saying, taking time to understand the points being made.

• High attention to detail, an ability to multi-task, and capability to maintain discretion and confidentiality.

• Advanced computer skills, particularly with Microsoft Office Suite.

• Ability to effectively prioritize and manage a high volume of transactions and activities within a fast-paced environment.

• Self-motivation and the ability to take initiative.

• Ability to manage small to medium projects and/or be an engaged project team member

Qualifications:

• Education: Bachelor's degree in business administration, human resources, or related field required.

• 1-3 years of Human Resources and customer service experience required.

  • A combination of education and relevant experience from which comparable knowledge and skills can be acquired may be considered.

Preferred experience:

• PHR or SHRM-CP highly desired

• Experience in a complex, matrixed organization with varied business units and decentralized processes highly desired

• Experience with Workday or related HRIS systems highly desired

• Experience handling confidential information

• Experience with processing multi-state and/or international HR related transactions

• Prior higher education experience a plus

Requirements:

• Successful background check

Additional Information:

• This is a full-time (37.5 hours), non-exempt, position based in Pittsburgh, PA.

• Work Posture: This opportunity is operating on a hybrid work schedule, with an on-campus/in-office presence of 3 days a week, 2 days remotely (Pittsburgh, PA based)

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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