New York, NY, 10176, USA
Jamestown, North Carolina
Los Angeles, California
Cambridge, Massachusetts
London, United Kingdom
Minnesota
Chapel Hill, North Carolina
1 Hour to Dallas, Texas
Posted: 30-Sep-23
Location: Los Angeles, California
Type: Full Time
Salary: $100,000
Categories:
Required Education:
Certifications:
Role Title: Senior Human Resources Coordinator
Location: Century City
Hybrid (3 days in office, 2 days remote)
Salary: $100,000/year
Company and Position Description:
ADR Services, Inc. is a private alternative dispute resolution provider firm that administers and schedules mediations, arbitrations, and private trials for retired judges and attorneys throughout California. We are headquartered in Los Angeles, but also have offices across the state. As a recognized leader in the dispute resolution field, we have a tradition of enlisting the industry's finest mediators and arbitrators, and for providing premier customer service to our clients. www.adrservices.com.
We are seeking a full-time Senior Human Resources Coordinator for our Century City office, across the street from the Westfield Century City mall. We are seeking a responsible, detail-oriented, well-organized, deadline- and process-driven individual to join our team immediately.
Responsibilities:
As the Senior Human Resources Coordinator, you will play a crucial role in the company’s internal process development and implementation, cultural development and employee management for in-person, remote and hybrid employees, while assisting with daily human resource tasks, including staff recruitment, orientation, ongoing employee training, event planning, electronic file maintenance, and other duties as assigned.
Duties will include, but are not limited to:
Recruitment/Hiring
- Assists with staff recruitment: posts open positions on job boards; identifies eligible candidates and conducts first round interviews; sends next round resumes to Hiring Managers
- Schedules interview appointments and interfaces with candidates; email standard communications to applicants regarding the status of their applications
- Conducts references checks, and updates and sends appropriate offer letter, and manages the offer process
- Role-related data entry and maintenance of HRIS system data
Onboarding/Offboarding
- Manages new hire process, including sending out new hire paperwork and coordinating start date with new hire
- Prepares welcome email, owns onboarding process, and plans, conducts and tracks new employee orientation
- Manage employee offboarding, including working with IT and Operations roles to obtain company property and sunset user accounts
Initial and Ongoing Training
- Performs new hire check ins and tracks onboarding/training progress
- Develops training plan and learning objectives, and conducts overall business training and subject specific training for new and current employees
- Develops agenda and reference materials for training of employees
- Reports to management regarding training objectives completed and employee progress
Employee Development
- Coordinates firm events such as staff appreciation, health and wellness clinics, annual holiday party, and other special events as requested
- Provide and manage training for employees during role changes
- Perform employees check ins to identify growth points
- Answers basic questions on HR policies, procedures, and programs
- Providing feedback to management regarding the needs of employees in line with the overall mission of the company
Evaluations
- Conducts yearly salary and COLA surveys for multiple regions
- Collaborates with management to track workloads, production and expectations
- Assists with aspects of the annual performance review process for Staff, including helping to develop evaluation metrics, sending out reminders and flagging comments for Manager review
- Analyzing metrics and providing insights for goal setting
- Performs additional duties as required
Personal Attributes:
- Excellent communication skills: Strong written and verbal communication abilities to effectively interact with employees at all levels, including managers, coworkers, and external parties.
- Excellent people management skills: Ability to train, oversee, coach, and mentor in person and remotely; knowledge and experience in employment law, compensation, organizational development, employee relations, and training and development.
- Conflict resolution and problem-solving: Ability to navigate and resolve employee relations issues, addressing conflicts, and providing guidance to achieve fair and balanced outcomes.
- Knowledge of HR policies and procedures: Familiarity/ability to quickly learn HR policies, processes, and best practices to ensure compliance and consistency in employee relations matters.
- Consultative approach: Ability to provide proactive advice and guidance to managers and employees, serving as a trusted resource and subject matter expert in employee relations.
- Analytical and decision-making skills: Strong critical thinking and analytical abilities to assess situations, evaluate risks, and make sound decisions.
- Relationship building and teamwork: Excellent interpersonal skills to establish positive relationships, collaborate with cross-functional teams, and work effectively in a team environment.
- Confidentiality and discretion: Ability to handle sensitive and confidential information with utmost professionalism and maintain strict confidentiality.
- Organizational and time management skills: Strong organizational skills to prioritize multiple tasks, meet deadlines, and manage a high-volume workload efficiently.
- Adaptability: Flexibility to adapt to changing priorities, HR initiatives, and evolving business needs.
- Continuous learning: Willingness to stay updated with the latest HR trends, employment laws, and industry best practices, and a commitment to ongoing professional development in the field of employee relations. Willingness to immerse self in the ADR industry to be a valuable teacher and learning partner to our staff.
Please submit a resume and cover letter for consideration, in PDF FORMAT ONLY. Please do not call or email the office directly.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Industry
- Legal Services
Employment Type
Full-time
Qualifications:
- Bachelor's degree or equivalent experience in Human Resources, Business, Organization Development or related field preferred
- Four to six years of experience in a Human Resources support role; experience working in a law firm, startup or professional services firm is preferable
- Professional in Human Resources (PHR/SPHR) or SHRM-CP/SCP certification required
- Possess a basic understanding of HR principles and practices
- Knowledge of HR-related systems, including applicant tracking platforms, such as ZipRecruiter, Indeed and LinkedIn
- Ability to learn and effectively use Company’s HRIS platform
- Proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, and Outlook
- Exceptional computer skills with the ability to learn new software applications quickly
