Manager, Employee and Labor Relations (Administrator I) / Human Resources
California State University, San Bernardino
Location: San Bernardino, California
Internal Number: 2879749
Manager, Employee and Labor Relations (Administrator I) / Human Resources California State University, San Bernardino
Job No: 510690 Work type: Management (MPP) Categories: MPP, Administrative, At-Will, Full Time
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:
Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want
The Human Resource Department, through its embodiment of the University's strategic and operational goals, supports students, faculty, and staff by providing innovative, transformational, and inclusive services and programs.
Under general direction from the Director of Employee and Labor Relations the incumbent is an experienced professional with a comprehensive understanding of employee and labor relations matters. The incumbent will serve as a subject matter expert in the areas of contract administration, grievance, and arbitration issues; complaint investigations and will advise client groups to resolve questions or concerns regarding grievances and administrative complaints. The individual will exercise independent judgment and professional discretion, relying on experience within the field, to determine appropriate course of action in areas including but no limited to CSU policy, collective bargaining agreements, corrective action, performance management, compliance and adherence to local, state, and federal statutes governing employment practices.
The primary responsibilities, but are not limited to:
Applies advanced employee and labor relations specific concepts and skills to investigate formal and informal employee complaints and develop recommendations on the organizational response to employees.
Provides on going guidance to University managers and supervisors on meeting responsibilities as defined under CBA, and develops strategies for resolving employee relations issues such as but not limited to performance management, corrective action/discipline, complex organizational changes, work place climate, and other related areas. Ensuring legal, regulatory, policy and collective bargaining agreement requirements are met to minimize liability exposure for the organization.
Monitors complaint and grievance process to ensure compliance with timelines and response requirements. Under general direction of the Director of Employee and Labor Relations, may assist in the formulation of negotiated settlement agreements related to complaints and grievances.
May facilitate management and labor group meetings using diplomacy, and negotiation skills in order to foster collaborative and positive employee and labor relations among parties.
Assists in the collection, review, preparation and presentation of responsive information related to notices from Equal Employment Opportunity, Department of Fair Employment and Housing Administration, Public Employee Relations Board, Employee Development Department (UEI claims) and other regulatory or administrative agencies.
Meets regularly with Director of Employee and Labor Relations to advise on current/emerging issues, provides statues updates and recommended actions within all areas of responsibility.
May review, analyze and develop a variety of human resource issues, e.g. policy revision proposals, internal procedures, campus practices, and campus template documents.
Will be responsible for assisting in the development of employee relations related trainings and resource materials to the campus. May be called upon to regularly provide the trainings to campus stakeholders in both small and large settings.
Employment Status: Full-time, At-Will, 'Exempt' position, included in the Management Personnel Plan (MPP).
Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on March 18, 2022.
Multiple Vacancies: This recruitment is to fill multiple vacancies.
Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.
In collaboration with the CSU Chancellor's Office, and the campus Human Resources Office, the incumbent will serve as a consultant to managers, employees and others with labor and employee relations concerns.
Perform a wide variety of duties related to contract administration; grievance and arbitration issues; complaint investigations; and employee relations concerns including, but not limited to, providing definitive direction, interpretative guidance and support to colleges and administrative units on multiple collective bargaining agreements; policy and procedure compliance; and adherence to local, state, and federal laws governing employment practices;
In collaboration with the CSU Chancellor's Office and campus stakeholders, will assist in the preparation of responsive material related to Request for Information under the PRA, HEERA and other pertinent statutory obligations;
Conduct investigations into allegations of misconduct utilizing campus evidentiary standards and investigation template/protocols;
Conduct highly sensitive termination interviews, analyze separation statistics, and make recommendation to the Director of Employee and Labor relations on campus trends;
Prepare union notices in accordance with CBA and HEERA obligations;
Review, process, and monitor requests for union business leaves to ensure compliance with applicable CBA requirements;
Receive, monitor, and manage formal grievance complaints through the grievance process including advising and assisting management in the development of appropriate responses;
Assist in the meet and confer process with bargaining unit representatives.
Effective conflict resolution, facilitation and consultation skills are required along with a skill in factfinding, analysis, problem-solving and consulting to identify problems and recommend solutions.
Possess excellent written verbal and presentation communication skills, and strong leadership skills to ensure appropriate representation of campus interests in legal and regulatory setting;
Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships across the University.
Ability to be a team player with superior ability to work independently.
Education and Experience
The equivalent to a Bachelor's degree in a related field AND five years of related experience involving labor management, employee relations and complaint investigation experience in both union and non-union environments.
Experience in conducting complaint investigations is required along with experience working with highly sensitive and confidential information.
Possess thorough knowledge, technical mastery, skill and judgment in the application of relevant federal, state and local employment and labor laws and regulations.
A Master's or advanced degree in a related field preferred;
Knowledge and experience working with Police Officer's Bill of Rights (POBR) is preferred.
Human resources, employee and/or labor relations experience in a higher education and/or public agency setting preferred.
Anticipated Hiring Range: $7,916 - $8,750 per month
Classification Hiring Range: $3,750 - $10,417 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.