Working with assigned units, serves as the first point of contact for departmental administrators, supervisors or faculty to troubleshoot HR-related issues, including: job descriptions, hiring employees, onboarding, terminations, employee labor relations issues, and performance issues.
Works efficiently and effectively to resolve employment and payment related issues in consultation with appropriate offices such as Shared Services, Payroll, Student Employment communicating directly with all stakeholders to ensure issues are successfully resolved.
Provides confidential guidance and support for employees, and directs the employees to the right University resources including but not limited to the Benefits, Leave Administration, Office of Equal Opportunity Programs, Employee-Labor Relations, or the Dean of Students.
For assigned units, manages staff hiring processes, including developing job descriptions with Associate Director of Human Resources, educating and assisting recruiting screeners, phone screening, interviewing, initiating background checks, and conducting reference checks
Serves as a key resource to staff, hiring managers and departmental administrators on all relevant federal, state, local and University human resource regulations, and policies.
Prioritizes customer service to ensure all new members of the Physical Sciences Division complete all of the required elements to be onboarded and receive their pay in a timely manner.
Works independently to troubleshoot issues by using University and PSD resources and HR best practices.
Reviews and monitors payroll reports, I-9 reports and other compliance verification reports and follows up to improve individual compliance.
Assists the Director with the development and implementation of policies, procedures and training opportunities.
Collaborates with the PSD HR team on information management, process improvement, absence management and visa request activities.
Maintains knowledge of University Human Resource policies and procedures as well as federal, state and local employment and labor laws staying abreast of changes and implementing the changes into the day-to-day workflow.
Effectively communicates deadlines, requirements, and responses to routine questions.
Supports staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation. Drafts templates and routine offer letters. Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.
Provides professional support to a unit's employee/labor relations efforts, including handling grievances, disciplinary warnings, and employee complaints.
Performs other related work as needed.
Education:Â Â Â Â Â Â Â Â Â
Experience:Â Â Â Â Â Â Â
Experience working with Workday or other Human Resources Information Systems
Experience working in a University environment
Technical knowledge skills
Strong and broad software knowledge and usage including: Â word processing, database, spreadsheet, e-mail, and web, as well as a strong knowledge of Microsoft O365
Knowledge of Workday or similar human resources information systems
Strong customer service skills and ability to interact with and serve a diverse population with tact, courtesy, clarity, and diplomacy.
Excellent organizational and communication skills.
Ability to juggle competing deadlines and prioritize.
Excellent problem-solving skills.
Ability to handle sensitive and confidential situations and information with absolute discretion.Â
Ability to take initiative and organize and complete projects with minimal supervision.
Attention to detail.
Ability to write and edit standard documents such as job descriptions, training materials, or offer letters with minimal oversight.
Cover Letter (required)
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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