With a workforce of over 10,000 faculty, staff, trainees, academic appointees, contractors, and contingent employees -- and expectations for continued growth -- Dana-Farber Cancer Institute (DFCI) is undertaking a ???scale up??? and transformation of its Human Resources function over the next 3-5 years.??
An important element of the HR transformation is the creation of a new, cross-functional Human Resources Service Center (HRSC) to provide front-line support to its workforce, retirees, and dependent families.??
Human Resources is seeking an inaugural Manager, reporting directly to the Director of Well-Being and Benefits with a dotted line into the Vice President for People Operations, to build and manage the HRSC.
The Manager will lead a team of approximate 7 FTEs, mainly service center representatives, who comprise service ???tier 1.????? The Manager will also lead HR???s efforts to provide a robust set of digital resources (service ???tier 0???) to enable and support employee and manager self-service.
The HRSC will respond to requests for service or information in areas such as compensation, time reporting and pay, benefits, hiring, PTO and leaves, employee status changes, learning and diversity programs, payroll related questions and workplace policies. When needed, the HRSC will connect employees to both on- and off-campus service providers such as health insurers, retirement plan administrators, the employee assistance program, the employee credit union, information technology, and transportation services. The HRSC team will work closely with the Onboarding, Immigration, and Occupational Health & Safety teams in HR to coordinate smooth onboarding and the readiness of new hires to work productively on day one.??
The HRSC team will be backed up (at service ???tier 2???) by generalists in HR Consulting and by subject matter experts in HR centers of expertise (COEs).?? HR???s service tiers will work together as one team to support individual, team and organizational effectiveness and to provide a positive employment experience.
Our Mission: Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
This position's work location is fully remote with occasional on-campus time in Boston, MA, however the selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).??