Career Center

Family Care Network is seeking a full-time Chief Human Resources Officer to join our team!

Family Care Network (FCN) provides the best possible primary healthcare for families here in our corner of Northwest Washington. As a locally owned and independently operated healthcare network, we’re free to focus on what matters the most – the health and well-being of our patients. It is also important to us to ensure our providers have the resources and support they need to succeed. Our staff members fulfill an integral role in the patient experience and we value the contribution of each person on our healthcare team.

FCN is currently recruiting for a full-time Chief Human Resources Officer (CHRO) to join the FCN Executive Team in Bellingham. As a member of the Executive Team, the CHRO fulfills a key role in providing guidance and counsel in all HR related program areas in alignment with values supportive of an exceptional patient, provider and staff experience. The CHRO embodies the FCN mission of “We Take Care” and introduces programs and initiatives that grow and develop the organization’s leadership team to ensure readiness for the changing healthcare landscape.

The Chief Human Resources Officer (CHRO) is responsible for developing and executing human resources strategy in support of the overall business pan and strategic direction of the organization, specifically in the areas of organization development, talent management, succession planning, change management, performance management, learning and development, compensation and human resources operations. The CHRO provides strategic leadership by articulating HR needs and plans to the executive management team, board of directors, managers and staff. 

• Review and prepare HR policies and procedures. Provide policy guidance and interpretation to management and staff.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Counsel and advise management on salary planning/compensation to include issues regarding internal equity, promotions, reclassifications, transfers.
• Support executive leadership and managers in evaluation of workforce planning, staff recruiting and retention issues.
• Provide proactive consultation to executive and line managers on issues where human resources expertise can be utilized to improve business results (coaching, counseling, career development, disciplinary actions, etc.).
• Partner with the executive management team in the strategic corporate goals planning of the organization.  Establish human resources objectives in line with organizational goals and objectives.
• Analyze HR trends and metrics in partnership with leadership to develop solutions, programs and policies.
• Collaborate with finance in administering employee benefits programs.
• Support leadership and managers in identifying, evaluating, and monitoring the success of training programs.  Follow-up to ensure training objectives are met.
• Work closely with executive management, managers and employees to improve work relationships, build morale, increase productivity and retention.
• Partner with managers and leadership to manage and resolve employee relations issues. Conduct effective, thorough and objective investigations.
• Develop and maintain a communication system that assures effective flow of information, collaboration and positive work relationships.
• Supervise HR staff by providing leadership, communicating job expectations, coaching, and appraising job results.
• Manage departmental resources and budget.
• Travel between locations will be required.
• Perform other related duties, as required in order to meet business needs.

Knowledge, Skills & Abilities:

• Strong knowledge of HR laws, regulations, and best practices.
• Business acumen.
• Understanding of business issues and how to identify and deliver HR interventions and solutions to meet business needs.
• Strong meeting and group facilitation skills.
• Proven ability to work with and influence individuals at all levels of the organization.
• Demonstrated skill and effectiveness as a relationship builder and internal consultant.
• Effective conflict resolution and employee mediation skills.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.
• Strong analytical and problem solving skills.
• Excellent written and oral communication skills.
• Effective organizational, time management, and planning skills.
• Strong customer service orientation.
• Proficient in working with MS Office, HRIS.

Family Care Network Benefits: 

Our health benefit programs are designed to take care of you and your family, offering flexibility and quality care.

• Our health benefits include: three different medical plan options, a flexible dental benefit including orthodontia, vision coverage, Employee Assistance Plans, Flexible Spending Account program and Life/AD&D plans.

At FCN, we value the importance of time away from work for leisure, health and well-being. Employees accrue a generous Paid Time Off (PTO) program for vacation and short-term healthcare needs as well as an Extended Illness Bank (EIB).

• Our PTO and EIB benefits begin accruing from the first day of employment and employees are eligible to take paid time off after 60 days of employment. An employee accrues PTO at a rate based upon the number of months of service at FCN. A new full-time employee generally accrues 26 days per year. EIB accrues based upon the number of paid hours excluding overtime, with a full-time employee accruing a maximum of 48 hours per year.

Our retirement plan programs are designed to support you in preparing for retirement planning and include individualized financial planning guidance. We offer the following programs:

• 401k Plan with company match
• Profit Sharing Plan

Eligibility for the FCN Retirement Plan programs is determined based upon years of service and required payroll hours.

For more details about this position and to apply, click here for the direct job listing or visit our careers page at https://www.familycarenetwork.com/careers/. 

For first consideration, please apply by Monday, June 26^th. Position will be open until filled.

Education & Experience:

• 7 - 10 years of progressive Human Resources experience in all facets of HR management within an organization, preferring one of comparable size and complexity.
• 5 - 7 years of managerial experience.
• Bachelor’s Degree in Human Resources, Business Administration, or a related field required; MBA or MA/MS in human resources or related field preferred.
• SPHR or SHRM-SCP certification strongly preferred.
• Healthcare industry experience highly preferred.

Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger coordination, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch; talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required include, close vision, peripheral vision, depth perception and the ability to adjust and focus.

Family Care Network is a drug-free, equal opportunity employer.

About Family Care Network

Family Care Network is a locally and nationally recognized leader in family medicine located in Northwest Washington in Whatcom and Skagit Counties — and we are growing! If you desire an innovative, rewarding work environment with a fulfilling mission and growth opportunities, then Family Care Network could be the place for you. Join a team that cares. As an independent, local, provider-owned family medicine network, we are passionate about our community’s well-being. We pride ourselves on the strong, long-term relationships we develop with each other and our patients, and the lasting connections we make in the community. We live, work and play together through all ages and stages of life. That’s family medicine. That’s Family Care Network.

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