This is a highly skilled position requiring the exercise of initiative and independent judgement. Position requires extensive knowledge of the University's policies and procedures relative to salaries, benefits, payroll, and personnel procedures. Position requires acuity for technology and understanding of dependencies and relationship of data systems and workflow processes. Work involves the responsibility to establish and maintain complex employee personnel and payroll records. The employee interacts with all aspects of the University's community including the executive/administrative/clerical staff as well as the general public. The employee must exercise judgement and discretion in its relationships with this diverse group. Employee serves as a member of the HR Call Center Team to service University employees and constituents.
DUTIES AND RESPONSIBILITIES:
Assists in establishing and maintaining accurate employment, benefit and leave records inclusive of managing on-boarding and background check requirement.
Assists with accurate and timely production of biweekly payroll and subsequent benefit processing.
Supports annual fiscal and academic year employment and financial processes. Provides overall support to Director of HRIS by researching and resolving information system problems, unexpected results or process flaws; performs scheduled activities.
Assists with implementation of solutions or alternate methods to meet requirements. Works closely with Payroll Office, Computing and Technology Services, the Office of Budget and Planning and various key academic administrative offices.
Conducts intensive and complex audits of employee pay, benefit records and departmental personnel budgets. Maintains data integrity in systems by running queries and analyzing data inclusive of all HR functional areas of Benefits, Employment, Training and Compensation and ensures that completed work conforms to established department and University policies.
Assists with developing end user procedures, guidelines and documentation; Assists with training new employee and cross training HRIS colleagues as back up support.
Responds to calls to the HR Call Center, providing guidance to employees and managers for inquiries and issues, and forwarding requests and inquiries to other appropriate personnel as necessary. Activity requires extensive institutional and systems knowledge. Activity also commands the utmost exercise of respect for University constituents and discretion in handling issues.
Completes other duties as assigned.
REQUIREMENTS:
Minimum qualifications:
Associates degree in accounting, information systems, computer science or related field from an accredited institution.
3-5 years’ progressively responsible and related work experience, specifically in the area of HR and/or Payroll processing preferred.
Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:
Knowledge of software applications, including database and spreadsheets; knowledge of Ellucian Banner and Cognos preferred.
Knowledge of office procedures and equipment.
Knowledge of University policies and procedures related to employment.
Knowledge of basic accounting as well as University operating budget and grant accounts.
Ability to work independently and exercise confidentiality with employment information.
Ability to establish and maintain an effective working relationship with University staff, faculty, students, and the general public.
Ability to provide attention to detail and problem solving.
Ability to make arithmetic calculations and determine proper codes.
Strong customer service orientation.
Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission. Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).
Ability to establish and maintain effective working relationships with the University Community.
Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.