Associate Director Enterprise Applications-HR/Payroll

Job #: 041000
Location Syracuse, NY
Pay Range: $84,000 - $112,000
Hours: Standard University business hours:

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
*This position is eligible for hybrid and remote work arrangements.

The Associate Director Enterprise Application Services(EAS) - HR, Payroll, Business & Finance, and OnBase reports to the Director of Information Technology & Services. This person is responsible for the overall deployment and user experience with these enterprise systems. This includes PeopleSoft Human Capital Management, Financials/Supply Chain, OnBase, and numerous integrated systems. This position works closely with the functional leads in business units to understand their objectives, and to optimize the use of delivered features and integrations of on-premise and cloud-based applications.

The Associate Director supervises IT analyst/developers in the support of the applications, including fit-gap analysis, design and development of solutions as well as troubleshooting and problem solving. Centralization of IT analysis and decision-making ensures consistent and effective practice of security, accessibility, and usability standards.

As a member of the leadership team in Enterprise Application Services, they contribute to project planning for product updates, upgrades, integrations, and customizations. This includes project analysis and management.

Qualifications:


Job Specific Qualifications:


Responsibilities:

• Establish relationships with key business units and serve as an advocate for enterprise application utilization, support, and training.
• Analyze business unit needs to ensure enterprise applications are performing to expectations.
• Monitor business units utilization of enterprise applications with ability to map processes, analyze requirements, gaps, issues, risks, and potential workflow enhancements.
• Lead and influence decisions regarding the use of custom modifications, where appropriate.
• Build and manage vendor relationships to understand product road maps.
• Ensure delivery of accessible applications.
• Recruit, hire, define performance expectations and provide feedback that encourages creativity, professional growth, accountability, and teamwork.
• Manage day-to-day work of IT analysts/developers/administrators, including resolution of emergent issues, management of change requests, and projects to provide technical design and development of solutions.
• Recognize and reward good performance. Take corrective actions promptly and professionally.
• Ensure that application inventories and documentation are maintained, such as business process guides and standard operating procedures.
• Develop, track, and analyze key performance metrics to improve the effectiveness and efficiency of services provided by the team.
• Develop teams professional skills in the IT and leadership fields through trade magazines, manuals, seminars, and courses.
• Participate with EAS leadership to define and manage project work.
• Contribute to strategic direction by participating with ITS leadership forums.
• Participate in institutional user groups (e.g. Educause, Higher Education User group (HEUG), or Higher Education OnBase Group) to stay apprised of features/trends/issues.
• Other related duties as assigned.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/105303

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.








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