HR SERVICE CENTER REPRESENTATIVE, HR Human Resources, Service Center
Internal Number: 22500091270609
A member of a team of highly skilled HR staff focused on providing timely, accurate and responsive services to faculty and staff on matters of onboarding, benefits enrollment and administration, timekeeping, leaves, employment verification, unemployment, SAP transactions (transfers, changes of schedule, pay changes, etc.), employee records, HR forms and general HR policy information.
Utilizes case and knowledge management systems to ensure integrity of data and optimal customer service. *Responsible for the staff/faculty on-boarding and off-boarding processes, to include issuance of BU IDs, I-9 processing, establishment of usernames and Kerberos passwords, and new employee orientation.
Responsible for the maintenance of HR records and compliance with HR recordkeeping regulations and best practice.
Adheres to Service Level Agreements.
Ensures compliance with all relevant state and federal regulations.
Manages other duties and tasks as assigned.
Travel between the Charles River and Medical Center campuses may be required.
Bachelor's degree preferred or equivalent experience.
1-3 years of HR related experience or customer focusing experience.
Experience working in a SAP (or similarly complex) HRIS environment preferred.
Please note all newly hired staff and faculty, will need to be in compliance with Boston University's COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University's response to COVID-19, please visit the Back2BU site.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Boston University is no small operation. With over 33,000 undergraduate and graduate students from more than 140 countries, 10,000 faculty and staff, 16 schools and colleges, and 250 fields of study, our two campuses are always humming.