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HR SERVICE CENTER ASSISTANT, HR Human Resources, Service Center
A member of a team of highly skilled HR staff focused on providing timely, accurate and responsive services to faculty and staff. Utilize case and knowledge management systems to ensure integrity of data and optimal customer service. Responsibilities: Responsible for visitors to HR, including drop-ins and scheduled visits. Provides timely, accurate, and responsive services to faculty and staff.Utilizes case and knowledge management systems to ensure integrity of data and optimal customer service. Adheres to Service Level Agreements. Resolves cases with a high level of customer-focus. Coordinates the resolution of cases that require escalation or involvement from other administrative pro
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