What will you be doing? â€¢ Ensuring processes relating to the Service Catalogue meet appropriate governance, legal risk, control and compliance â€¢ Driving continuous improvement across the service offering and partnering with the Service Improvement Team, as appropriate â€¢ Supporting HR Ops Americas Service Lead in developing and continually evolving a customer focused HR Ops operating model to deliver optimum support â€¢ Monitoring performance management, including analysis of HR Operations reports and recommending new initiatives for service enhancements â€¢ Being directly responsible for coaching and mentoring of HR Operations Americas Team to ensure that appropriate capa
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