PRINCIPAL ACCOUNTABILITY

The Learning and Development Specialist (L&D Specialist) is responsible for administering and facilitating work-related learning and development programs to improve individual skills or organizational performance. This entails designing and delivering classroom and web-based training programs, organizing training logistics, administering the learning management system, and coordinating operational activities that enable the successful design and execution of learning programs and projects.

The Specialist works closely with internal stakeholders and members of Human Resources to provide training and development for Carter BloodCare (CBC) employees. This includes implementing business and HR programs, creating and conducting training, continuously seeking process improvement opportunities and supporting employee engagement.

The Specialist exemplifies and champions CBC Core Values and HR service standards. Performs a wide range of training initiatives that include face-to-face and virtual interaction. Professional appearance and attendance are essential. Regular full-time attendance is required during office hours.

EDUCATION

• Bachelor’s Degree from an accredited university, with a concentration in Human Resources (HR), Business Administration, Communications, or a learning-oriented field
• HR certification

WORK EXPERIENCE

• 3 or more years of professional HR experience
• 3 or more years of experience in designing and delivering learning programs with strong emphasis on organizational development and training, including areas of Human Resources, in an instructor-led (ILT), virtual, and blended environment

SKILLS AND KNOWLEDGE

• Proficiency in content development tools and course development, including performance-based and audio/video software
• Strong understanding of instructional design theories and models, research skills, data assessment, and informed decision making to create project plans and achieve milestones in line with strategic organizational objectives and consistent with standards, practices, policies, procedures, regulations, or government law
• Strong facilitation and collaboration skills and the ability to work effectively with others, to deliver high-quality programs, initiatives, and presentations
• Creative thinker with the ability to translate complex information into clear, concise messaging
• Ability to exercise discretion, maintain an exceptional level of confidentiality, and utilize sound judgment when dealing with sensitive issues
• Ability to maintain a continuous focus on improvement opportunities
• Excellent organizational and detail-oriented skills, with the ability to prioritize and manage time effectively, meeting established deadlines
• Advanced computer skills (e.g., learning tools, MS Office, video and audio conferencing, SharePoint, LMS, Adobe, Articulate, Camtasia) and technologies (e.g., electronic quizzing/polling, creating videos)

Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

About Carter BloodCare

Carter BloodCare provides life-saving transfusion resources to more than 200 medical facilities in over 50 counties throughout North, Central, and East Texas. Each year, we provide more than 440,000 units of blood products to meet patients’ treatment requirements. Carter BloodCare’s services include collection, processing, specialized laboratory testing, storage and distribution of blood and blood components.

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