Primarily responsible for responding to general inquiries and concerns from caregivers and management demonstrating an in-depth knowledge of Human Resources, Payroll and Expense policies and practices in a professional and courteous manner.DURATION: Summer 2024 (8 weeks at 40 hours/week) tentative start June 10PRINCIPAL DUTIES AND RESPONSIBILITIES:Responds accurately to a high volume of calls and self-service inquiries demonstrating exceptional customer service skills.Receives, investigates, and responds to all customer inquiries utilizing knowledge base system.Conducts customer call backs within established time frames or provide update on delays.Logs detailed and acc