Senior Manager, Human Resources (Talent Acquisition & Retention, and Special Projects) - Oakton College
Oakton Community College
Location: Des Plaines, Illinois
Internal Number: 163574
Location: Des Plaines, IL Category: Staff Posted On: Thu Jun 15 2023 Job Description:
Basic Function and Responsibility:
The Sr. Manager is responsible for managing and overseeing various personnel functions such as: new employee recruitment, hiring and onboarding, employee satisfaction, employee performance evaluation and development, employee and labor relations; progressive discipline, and other related activities. Collaborates with college leadership and hiring managers to develop, implement, and evaluate programs and initiatives that further institutional goals. Ensures compliance with all applicable policies, rules, regulations, and laws. Core areas of responsibility will include implementation of HR programming within the areas of recruitment and retention, performance management, employee engagement, leadership and employee development, rewards and recognition, change management, onboarding and offboarding. Assists in the development, implementation and monitoring of policies, procedures and practices that promote and sustain diversity, equity, inclusion and belonging.
Characteristic Duties and Responsibilities:
Member of the HR Leadership Team contributing to the strategic development and improvement of HR initiatives and programs.
Supervises all aspects of the college's employee recruitment, hiring, retention and separation functions. Collaborate with institutional colleagues to execute talent development and organizational learning for college staff including planning, designing, implementing, and assessing effectiveness in retaining employees.
Build upon existing and develop new innovative talent recruitment and retention programs and processes to improve the engagement, performance, and movement of talent across the college. This may include development and management of talent profiles, career paths/progression, performance management processes, multi-source feedback, succession planning, and talent reviews.
Use learning metrics and analytics to measure impact and continuation of existing programs and to introduce new development programs. Drive innovation in program development and communication.
Review and update the employee orientation and onboarding programs to welcome, inspire and engage new employees to high performance from day one.
Develops, recommends, implements, and evaluates strategies for employer brand development, marketing, advertising, direct recruitment, selection, hiring and on-boarding of all college employees.
Advocates and influences communities through proactive social media and network channels to enhance brand awareness and cultural connections.
Collaborates with the Sr. Manager, Center for Professional Development to develop and lead key employee experience programming within the organizational development and effectiveness space of Human Resources. This role will help execute strategy, organizational development best practices and programming initiatives to support retention of staff which includes strategy implementation, ongoing operations, coaching, feedback, and talent development.
Collaborates with HR staff to monitor competitive trends in compensation and benefits by participating in salary surveys and analyzing results, benefits offerings, and costs.
As an HR Senior leader, identifies approaches for effective supervision, performance management and corrective action. Ensures effective delivery of the annual performance appraisal process.
Provide guidance to employees and supervisors in resolving conflicts and promote effective working relationships. Assist employees in responding to disciplinary or performance counseling; advise supervisors when considering employment action for performance issues.
Collaborates with the CHRO, Director and Human Resources team to help ensure consistent application of the Oakton College mission, policies, and key strategic initiatives to include compliance with all federal, state and local laws, rules, regulations, and policies that pertain to Human Resources for overall strategy enhancement.
Explains and provides consultation and guidance to employees and internal HR clients to promote understanding of and compliance with college policies, governmental rules, regulations, procedures, and practices.
Receives and responds to incoming employee relations questions, complaints, and issues. Interviews and discusses with individuals, relationship and work-related concerns that adversely affect morale, health, and productivity. Understands the employee dispute resolution process and directs employees, supervisors, and managers to appropriately engage the program as appropriate.
Serves as a Title IX Investigator in accordance with college policies and procedures.
Responsible for effective risk management actions regarding knowledge retention, transfer & sharing, cross training, and operations continuity.
Stays current on HR topics, trends, laws, and regulations especially surrounding Higher Education and the Illinois Public Sector. Ensures currency of documentation for HR operations standard operating procedures, programs, and policies.
Interpret college policies and procedures, collective bargaining agreements and applicable statutes and regulations.
Analyzes data, compiles statistical reports, and presents program results as necessary, required by law, or upon request and coordinates special HR related projects as assigned.
Qualifications and Working Conditions:
Master's degree with PHR or SPHR certification preferred; or Bachelors with PHR or SPHR certification required.
Five years of experience in managing human resources functions, including supervision; one to three years of HR experience and knowledge in higher education preferred.
Thorough knowledge of policies, federal and state laws as they relate to HR policies, practices and procedures, benefit programs, employee and labor relations, salary administration, recruitment techniques, EEO and Affirmative Action planning.
Excellent interpersonal and communication skills with the ability to write and present educational programs, make presentations to large groups and be able to give and receive advice and opinions in situations requiring sensitivity and tact.
Demonstrated experience in conflict resolution, coaching, and/or mediation
Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
Ability to handle multiple priorities and confidential assignments, organize work, and function independently and effectively under heavy workloads and during peak periods.
Ability to work effectively in a diverse community and meet the needs of diverse student and employee populations.
Skill in the use of personal computers and general office software, including Microsoft Word, Excel, and PowerPoint.
Ability to travel between campus locations.
Light lifting up to 10 lbs and light carrying up to 10 lbs. Ability to reach above shoulder. Periods of time spent sitting, standing, walking, kneeling, bending and stooping. Mobility to move from building to building on-Campus and to visit off-Campus entities. Work is performed in a general office environment and is sedentary in nature. Little or no exposure to adverse working conditions.
Administrative supervision is received from the Chief Human Resources Officer.
Direct supervision is exercised over assigned Human Resources staff.
Starting Salary: $73,236
HOURS - Monday - Friday 8:15 am - 5:00 pm
Based on the needs of the college and with Administrator approval, some positions at the college may have a hybrid working schedule available after 30 working days.
For 50 years, Oakton Community College has been the setting where thousands begin or continue their college or career studies. Educating people of all ages, from all walks of life and from more than 40 nations, Oakton focuses on improving the quality of life for everyone who enters its doors.