Career Center

University Client Services is seeking a fixed-term, seasoned Senior Human Resources Generalist to provide supplemental support across all client workstreams. The Senior Human Resources Generalist will provide assistance and expertise in HR-related matters with strong emphasis in employee relations and performance management.

This role provides consultative services in the resolution of moderate to complex employment issues, complaints and process transactions.

• Serves as a senior human resources generalist in the coordination and implementation of human resources plans, programs, policies and procedures, and services to help align the workforce with university’s strategic goals.

• Collaborates with team to address problematic issues or cases (e.g., complex maters, exceptions, etc.). May require some research and collection of data to provide to appropriate parties.

• Assists with internal resolution of employee grievances. Meets with concerned parties to discuss employee complaints, work-related problems and/or issues, as requested. Performs preliminary analysis and comprehensive evaluation of findings for each reported employment complaint. Makes recommendations to manager/director regarding the best course of action for effective internal resolution of employment related complaints, issues and problems. Provides information and assistance to university Employee Relations Office to facilitate grievance resolution. Assists supervisors with drafting employment documents such as disciplinary notices, etc.

• Provides consultative services on performance management planning that focuses on assessing performance, documentation of performance issues, counseling techniques, ongoing feedback, recognition correlated with pay for performance, and individual career development plans and opportunities.

• Provides assistance to managers, as directed, with carrying out organizational development activities such as workforce planning, business process redesign, and succession planning, etc. Works with managers on department reorganizations.

• Applies and interprets school or department human resources internal policies and procedures for program(s) and services. Explains university employment policies, procedures and employment federal and state laws, standards and regulations. Liaises between managers, supervisors and administrators and the Office of Human Resources Administration. Is accountable for maintaining current knowledge of and ensuring compliance with federal, state and local laws, standards and regulations related to employment law and human resources best practices.

• Advises managers and supervisors about the steps in progressive discipline and the proper treatment of employees during disciplinary proceedings. Assists with identifying and clarifying problems, evaluating potential solutions and coordinating and implementing selected solution in concert with human resources manager/director or senior management. Assists with termination process, outplacement counseling, and exit interviewing, as necessary.

• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Minimum Qualifications

• Bachelor's degree or combined experience/education as substitute for minimum education.

• 5 years directly related human resources generalist experience.

• Strong knowledge of principles and practices of human resources administration.

• Knowledge of human resources organizational development/workforce planning, recruitment, hiring, performance management, compensation administration, benefits, training and development, disciplinary actions, employee relations, affirmative action, disability, workers compensation, and information systems.

• Knowledge of relevant federal, state and local laws and regulations.

• Demonstrated effective oral and written communications and excellent interpersonal skills.

Preferred Qualifications

• Bachelor's degree.

• 7 years human resources generalist experience in a university or similar setting.

• One or more of the following certifications: PHR, SPHR, SHRM-CP, SHRM-SCP.

The annual base salary range for this position is $87,127.53 - $97,500.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California is an Equal Opportunity Employer

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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