We are seeking a HR Generalist who will be responsible for providing day-to-day administration of HR policies and programs such as employee relations, talent acquisition, onboarding, payroll and HRIS management, records administration, compensation/benefits administration, performance management, training and education, professional development, and DEI programming within Johns Hopkins Facilities and Real Estate (JHFRE) organization. The role is to provide dedicated and focused support to JHFRE, which is a large organization with over 300 professional, engineering, technical, administrative, trades, and bargaining unit staff. Provides HR services to multiple departments or locations within JHFRE requiring significant coordination of activities and knowledge of diverse environments, cultures, systems, policies, procedures and practices. Utilizing professional expertise, advises, negotiates and influences leadership in matters relating to sound and effective organization and utilization of its human resources, and facilitates and contributes to the accomplishment of its organizational objectives.
The reporting for this position is dual, primarily to the Director of Human Resources for University Administration (UA) and additional reporting to the Sr. Director of Finance and Administration for Johns Hopkins Facilities and Real Estate (JHFRE). This position will work within JHFRE physical spaces and coordinate priority of assignments with the Sr. Director for Finance & Administration. In addition, on matters impacting the bargaining unit, this role would collaborate extensively with the Director of Employee and Labor Relations in central HR.
Operating within the JH One HR framework, this position receives guidance from and works in partnership with other Central and Divisional (UA) human resources leadership and specialists. Leverages all available departmental, UA, and University HR resources to support the strategic and organizational needs of JHFRE. Ensures that human resources activities, services and counsel for JHFRE are carried out consistent with and supportive of established Johns Hopkins University (JHU) and Divisional human resources vision, mission, and plan.
Act as a consultant to JHFRE leadership for HR issues including questions regarding University policy, recruitment, compensation, Benefits and professional development of employees.
Promotes and communicates university-wide as well as division-specific human resources programs to JHFRE. Administers these programs at the organizational unit level (e.g. Future of Work, policy changes, etc.).
Recommend and implement proactive strategies/programs designed to resolve HR issues (staffing needs, employment/hiring issues, structure, etc.) in collaboration with appropriate experts (e.g. talent acquisition, organization design, compensation, etc.).
Provide consultation to employees and managers on: sick time, vacation time, holidays, leave of absence, family medical leave, payroll, tuition reimbursement, flexible fringe benefits, etc. Guide employees and managers to the correct resources and Subject Matter Experts (SMEs) for additional information.
Intake and triage employee relations issues including job performance with the department as they are reported. Escalate issues to the appropriate HR colleagues and department leadership as necessary.
Under the direction of the HR Director for UA, may participate in JHFRE employee relations investigations, draft and review disciplinary actions including performance improvement plans and maintain cases in the HR employee relations database.
Provide one-to-one counseling to support progressive discipline and actions.
Work with OIE, the central Employee Relations / Labor Relations office, General Counsels Office and JFHRE leadership for next steps and cohesive process.
Advise management on progressive discipline and/or performance management issues.
Supports Bargaining Unit HR processes and policies. Acts as a conduit for matters involving Labor Relations, involving Central HR in all Bargaining Unit concerns. Note: Labor Relations managed by Central HR.
Educate managers, supervisors, and faculty in counseling methods, conflict resolution and documentation methods, as well as raise awareness of risk assessment and compliance issues.
Coordinate and/or implement manager trainings on HR policies and processes.
HR Operational Duties & Office Administration
Departmental HR system and Reporting lead in use of enterprise HR technology, including SAP HR, Organizational Management Tool (OMT), and other technology. Acts as primary resource for information concerning JHFRE and JHU human resources.
Supervise payroll process for 170 Bargaining Unit and 150 Staff members, job postings, and other routine activities. Reviews and verifies the completeness, accuracy and/or appropriateness of various human resources documentation, forms, requests, and activities of individuals within the organizational unit. Act as an initiator and/or approver when needed for various HR transactions within SAP to establish positions, hire, change salaries, etc.
Maintain JHFRE HR data within enterprise systems. Provide annual, monthly, and ad-hoc reporting, metrics, data, and analytics relative to positions, demographics, retention/turnover, vacancy reporting, salary equity, staffing projections, etc. Develop and generate regular and/or ad hoc reports. Responsible for maintaining position information in SAP HR.
Generate Business Warehouse Analysis reports to track information, review salary equity, develop organization charts, and provide important data for HR and JHFRE leadership.
Administer JHUs staff policies and processes for the department; maintain appropriate records.
Ensure appropriate completion of I-9 documents and visa administration.
Performance Management & Professional Development
Primary point of contact for the entire performance review process and communicates with supervisors regarding completion of reviews in SuccessFactors (SF). May serve as a designated SF representative for the department and provide training and communication to managers and employees about the process overall as well as updates/changes, and best practices. Troubleshoots issues with central Talent Management.
Using guidelines from compensation, and divisional leadership, collaborates with finance and departmental leaders to determine annual increases and supports the communication of changes to staff.
Support professional development and employee engagement activities in the department, including skill development, stay interviews, etc. Partner with talent management to provide support resources as needed.
Oversees JHFREs onboarding process in accordance with established department guidelines. Establishes and maintains onboarding documentation specific to JHFRE.
Assist departments in writing/updating position descriptions for classification review.
Support UA HR Director with central compensation in broad salary review studies to ensure internal equity and market competitiveness.
Provide guidance and support to departmental leadership to promote best practices in professional development for Bargaining Unit ( in accordance with CBA) and non-union staff positions within JHFRE.
Increase employee engagement and maintain positive employee relations by facilitating communication and problem resolution, supports change management initiatives in the department.
Supervision of HR Staff
Ensure consistent, timely, and accurate completion of required job duties of HR staff within JHFRE.
Prioritizes work and manages overall workflow for unit at all times. Review work output for completeness and accuracy. Ensure work is performed in accordance with established policy and practices.
Establish objectives and expectations for staff under direction. Provide training, motivation, coaching, and performance feedback. Regular and effective communication with staff and supervisor. Address workplace concerns.
Bachelor's Degree in Human Resources, Business Administration, or other related field.
Three years of progressive experience in a professional human resources capacity.
Previous supervisory experience.
HR Certification / SHRM or HRCI preferred.
Prior JHU experience, or experience in higher education is a plus.
Experience with SAP or other enterprise resource planning software strongly preferred.
Familiarity with SuccessFactors and other HR software is helpful.
Special Knowledge, Skills, & Abilities
Knowledge of employment laws (including FLSA, FMLA. EEOC), recruiting procedures, compensation practices, personnel reporting and record keeping as well as employee relations required.
Must be able to maintain confidentiality.
Consulting and negotiation skills needed to be able to provide appropriate counsel and advise, solve problems and manage conflict.
Must have the ability to communicate well verbally and in writing and to work collaboratively with others both within the school and externally with the JHU HR community.
Must demonstrate good judgment, effective decision-making, strong initiative and energy as well as a cooperative spirit.
Proven ability to anticipate needs and follow through as well as to multi-task effectively and to work in a fast-paced environment with deadlines.
Knowledge of benefits administration and immigration regulations strongly desired.
Strong knowledge of MS Office suite, including solid foundation with Excel and the ability to create and manage spreadsheets.
Experience with online collaboration and meeting tools (e.g. Zoom, Microsoft Teams, SharePoint, etc.).
Creativity and resourcefulness needed to be able to handle various HR issues and concerns effectively.
Ability to research, analyze and interpret data, and then present effectively for senior leadership decision making.
Technical Qualifications & Certifications
HR Certification / SHRM or HRCI preferred.
General office setting, with an option for some hybrid work.
Sitting in a normal seated position for extended periods of time.
Ability to move around all areas of a construction site, including climbing ladders.
Reaching by extending hand(s) or arm(s) in any direction.
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
Communication skills using the spoken word.
Ability to see within normal parameters.
Ability to hear within normal range.
Occasionally lifting, carrying objects weighing 10 lbs. or less.
Classified Title: HR Generalist Role/Level/Range: ATP/04/PC Starting Salary Range: $52,230-$71,890-$91,550 Annually (Commensurate with experience) Employee group: Full Time Schedule: M-F/8:30am-5:00pm Exempt Status: Exempt Location: Hybrid/JH at Keswick Department name: Employee and Labor Relations Personnel area: University Administration
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.