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Learning Management Systems Administrator, Human Resources (23500531530109)

Tracking Code: 23500531530109

Job Description
The Learning Management System (LMS) Administrator will provide comprehensive management of the University's LMS (SumTotal). This role reports to the Assistant Vice President of Organizational Development & Learning (OD&L) in Human Resources. The OD&L team's mission is to develop and nurture the talents, abilities, and strengths of staff and faculty to help them realize their full career potential while successfully forwarding the mission of the University. This role will be joining a dynamic and mission driven team of learning and development professionals who are committed to creating inclusive and equitable organizational development solutions. The LMS is a vital lever in creating a culture of continuous learning by scaling offerings and making training available and accessible in a large complex university. The LMS administrator will support this mission by ensuring users have a seamless experience in the system. In this role, the administrator will provide system configuration, testing and deploying new functionality, maintaining learning curricula and learning objects, creating, and implementing registration and assignments, and tier 1-2 support for troubleshooting and resolving issues.

In addition, this role will create and deliver data analytics support for reports on the effectiveness of training and provide technological and logistical support for online, virtual, and in-person training programs.


Required Skills
Required Experience:

• 2-3 years of experience in managing an LMS (Sum Total or other SaaS platforms preferred)
• Experience with using MS Tools, Word, Excel, PPT, Teams, SharePoint
• Experience with working in a large complex organization with multiple stakeholders

Preferred Education:

• B.A./B.S. Degree

Preferred Experience:

• Familiarity with reporting and data analytics tools like Qualtrics, Qlik
• Familiarity with collaboration tools like MS Teams, Zoom
• Experience in an institution of higher education is preferred, not required

Skills, Knowledge, and Abilities:

• Ability to manage projects for optimal effectiveness
• Demonstrate initiative and anticipate needs
• Ability to make informed decisions and have a solutions mindset
• Demonstrated ability in providing excellent customer experience and service
• Effective communication skills
• Ability and willingness to learn

Please note all newly hired staff and faculty will need to be in compliance with Boston Universitys COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the Universitys response to COVID-19, please visit the COVID-19 Resources site.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.


Job Location: BOSTON, Massachusetts, United States
Position Type: Full-Time/Regular
Salary Grade: Grade 47

To apply, visit https://bu.silkroad.com/epostings/submit.cfm?fuseaction=app.jobinfo&jobid=311503&company_id=15509&version=1&source=ONLINE&jobOwner=1017331&aid=1







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