Workday Business Solutions Analyst, Human Resources - Simmons University
Location: Boston, Massachusetts
Internal Number: 9541
Job SummaryWe are looking for a BSA Analyst (Analyst) to join our Human Resources team at Simmons University. Reporting to the Director of Benefits & Human Resources Operations, the Analyst will be responsible for managing and supporting the Human Resources functionality within Workday. From identifying areas of improvement to assisting with developing and implementing solutions, the Analyst will play a critical role in reducing manual processes and improving data integrity through technological innovation and best practices.Working with the Director of Human Resources Operations and other HR stakeholders, the Analyst will support the management of the day-to-day technology and operations of HCM module in Workday (including HR, Recruiting, Benefits), with a focus on accuracy, urgency, compliance and ownership. The Analyst will also be responsible for writing, maintaining and supporting a variety of reports or queries utilizing Workday, Excel and other data analytical tools. Essential ResponsibilitiesBusiness AnalysisEngage with internal stakeholders (HR Team) to determine a strategy and vision for software applications, including business needs and requirements;Serve as a liaison between stakeholders, users, and Technology team Develop and execute communication plans, proactively providing information related to functionality changes, known issues or other application related news;Regularly share and report on optimization and enhancement findings, documenting changes to the system;Ensure solutions meet business needs and requirements;Negotiate priorities and long-term plans with the design team, stakeholders, and technical team, for updates/changes within HCM Module (supporting HR, Recruiting and Benefits) that produce a high-quality minimum viable product;Monitor deliverables and ensure timely completion of projects through developing project plans and monitoring performanceParticipate in HR technology initiatives by assisting with business requirement gathering, business process review, project management, testing, training, documentation development, training, and communication which will be used for business configuration;Partner with the business users to recommend supplemental solutions leveraging Workday and Workday business processes to support ongoing business process changes; Work to develop standard reports for ongoing HR needs and to support HR's interface with other departments (IPEDS, etc.); including, turnover, headcount, recruiting, engagement, and other key metrics to drive organizational effectiveness; Partner with campus stakeholders to document process modifications requests that support changing business and compliance requirements; then working with HR and Technology to see feasibility and/or configuration of request. Operational SupportLead HCM operational support related to user security access, application tuning, configuration, audit and compliance for applications integrated with the Workday Enterprise Resource Planning (ERP) environment;Configure, test and deploy requested and required changes to Workday in coordination with functional offices and Technology support; when enhanced configuration needed work with Technology to coordinate configuration with internal and potential external partners;Provide appropriate analysis in partnership with business related to process changes to assess system impact (both from a technical and change management perspective) and options;Escalate and facilitate decisions around production changes within HCM module;Ensure all operational functions run as expected and provide triage when there are issues;Coordinate deployment of application changes to production environment following established change management protocols;Monitor HR and Benefits integration activity and work with Technology when updates are needed;Develop test plans, coordinate and execute system testing;Generate documentation and facilitate implementation of business requirements for technology initiatives including: data flows, data modeling, workflow and business process.Participate in system planning and testing including user acceptance testing and system integration testing;Provide troubleshooting by phone and in person and ensure all issues reach resolution in timely manner with ongoing communication;Work with end users to understand reporting needs and develop appropriate reports and reporting timeframes;Conduct periodic audits of data in Workday system;Create and implement plans to correct any discrepancies.Participate in regular meetings with the Workday Team across the functional areas to ensure clear prioritization and communication of new configuration/uptake. Training and DocumentationApply and implement HCM best practices, guidelines Develop and facilitate end-user classroom, online, or vendor-delivered training in both group and one-on-one settings;Create and maintain technical and end user documentation;Maintain release notes and help documentation, ensuring that Simmons?s collaboration tools reflect the final content of the release;Maintain and groom product backlog for future configurations and enhancements. Key QualificationsBachelor?s degree in related field preferred; or equivalent work experienceMinimum of two years related experience, preferably in higher educationExperience with project management Understanding of Workday configuring process or experience configuring Workday HCMAbility to read Workday business processes Ability to use Excel and other tools to manipulate data for import or export;Strong knowledge of business analyst tools and techniques: requirements elicitation/documentation, user support, system configuration and testingStrong verbal and written communications skills Ability to work multiple tasksAbility to prepare documentation/training materialsAbility to provide training and user supportExcellent problem-solving skillsPreferred prior HR or HRIS knowledge This position is eligible for either full or partial remote work schedule; Preference of in-office 1 day week or 1 day every other week.Required Application Materials:ResumeCover LetterSalary GradeS09
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