As a member of Detroit Opera’s (DO) Human Resources department, the Human Resources Coordinator executes many necessary serial and continuous tasks essential to the company’s daily operations. Under the leadership and guidance of the Director of Human Resources (HR Dir.), the HRC largely supports DO through hiring, by organizing and initiating recruitment for open positions, and by administering first-day orientation of new employees. The HRC supports current staff by coordinating DO’s benefits , executing necessary steps of open enrollment and fielding unemployment claims. The HRC possess strong communication skills and effective organization skills. The HRC is an advocate for both the company and its employees, and exercises discretion and tact at all times.
Initiate the recruitment process for open positions, including, crafting job descriptions and job postings, preparing and conducting recruitment kick-off meetings, and posting open positions to various networks and websites.
Organize and filter candidate applications, and in coordination with HR Dir., prescreen candidates.
Schedule interviews with the hiring committee members and initiate candidate background checks.
Plan new hires’ first-day orientation, and in collaboration with other staff, prepare all materials, including new hire documents, computer hardware, email accounts, office phones, and employee ID.
Conduct first-day orientation, administering necessary new hire documents, entering new employees into the payroll system, briefing new employees on benefits, highlighting important company policies as described in the employee handbook, and briefing new employees on IT.
Work with the HR Dir. to schedule open enrollment sessions for employees to be briefed on benefit plans. Distribute open enrollment materials to employees.
Working with DO’s benefits broker, create and finalize the open enrollment process, assisting employees with technical enrollment issues
Inform benefits broker of new and terminated employees enrolled in benefits.
Create new hire and qualifying event COBRA documents for benefits-eligible employees
Send monthly carrier invoices to AP for payment
Resolve eligibility, coverage, and other benefits issues as they arise
Monitor incoming determinations, and other similar documents, from Michigan's Unemployment Insurance Agency (UIA) and respond to all UIA documents concerning DO.
Organize and curate employee personnel files, both physical and digital, and all other HR documents.
Respond to employee verifications and similar requests/orders.
In coordination with the HR Dir., conduct regular tasks to uphold and maintain DO’s policies and procedures.
High school diploma/GED
Minimum 1 year of clerical/administrative experience
Proficient in Office 365 suite, including Outlook, Word, and Excel
Demonstrated organizational skills
Demonstrated written and verbal communication skills
Ability to handle confidential information discreetly and with tact
Ability to understand diverse perspectives and acknowledge the significance of differences and complexities in background, cultures, values and viewpoints as the foundation for an inclusive environment.
Bachelor’s degree in human resources, or related field
Human resources work experience
Physical Demands/Work Environment:
The person in this position occasionally moves materials weighing up to 30 pounds
The person in this position remains in a stationary position for periods of time
The person in this routinely occasionally moves throughout the building to access files
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. Applications will be reviewed as received throughout the posting period and continue until the position is filled.
Detroit Opera is committed to recruiting and retaining a diverse workforce and encourages all employees to fully incorporate their diverse backgrounds, skills, and life experiences into their work and towards the fulfillment of the DO mission.
Founded in 1971, Detroit Opera is the premier multi-disciplined producer and presenter for opera, musical theatre, and dance in the Great Lakes Region. Based in the city of Detroit, the organization engages artists of national and international stature for stellar main stage and outreach performances, and provides compelling cultural enrichment programs for the diverse audiences and communities that it serves, making it one of Detroit’s pillars of arts and culture. Detroit Opera is among a select few opera companies nationwide to own its theatre, the historic 2,700-seat Detroit Opera House, which is located in the heart of downtown Detroit.
DO is seen as the most innovative opera company in America. DO garnered great critical and popular acclaim during the pandemic for its socially-distanced, drive-thru production of Twilight :Gods, an adaptation of Wagner’s Götterdämmerung. Brainchild of new Artistic Director Yuval Sharon, Twilight : Gods was performed across multiple levels in DO’s own parking structure, and provided performance opportunities for local cast and orchestra members, in addition to international opera stars. Lauded for past projects such as his reverse chronolog...ical staging of Puccini’s La Bohème, Sharon in July premiered a high-tech reimagining of a Wagner opera.