The Human Resources Department is seeking a Director of Human Resources at the School of International Studies (SAIS) whose primary responsibility is ensuring the achievement of human capital goals of the assigned school and the larger university and will be both a strategic thought partner for divisional leadership and will oversee the operations of the division's HR office. This person will envision, update, communicate and execute the school's comprehensive HR strategy for its leadership, faculty, staff and student employees. This HR leader will report directly to the Dean, with an additional reporting relationship to the University's Executive Director for Employee and Labor Relations. The Director of HR will also be considered a part of the overall leadership of HR function for the university.
This HR leader will foster innovative practices that produce enhanced recruitment and retention of staff including historically underrepresented individuals and will promote actions that maintain an environment that integrates diversity, differences, and fairness. They will also develop and deliver efforts that are geared toward overall employee engagement, productivity, and effectiveness, and will ensure that human resources activities, services and counsel are impactful and consistent with, and supportive of, established central university HR and divisional vision, mission and plans. They will help to ensure that human resources practices across the university are effective, relevant, support the needs of the schools; are consistently applied; and, are legally compliant.
Specific Duties & Responsibilities:
The Director of Human Resources is accountable for the direct administration of human resources services for the division and will play a critical role in the continued development of the local HR operations. In collaboration with the Dean, DBO, and Central HR, the Director is responsible for ensuring relevant and responsive HR services, including employee relations, performance management, DEI/IDARE, recruitment and onboarding, organization development and training, and employee engagement activities for the division. In addition, this role serves as a supervisor, coach and mentor to the School's HR staff in direct and in matrix reporting relationships, as well as various employees throughout the departments and units across the School, providing leadership and consultation on highly sensitive and critical issues.
Provide HR strategy and leadership to division with a client base of full- and part-time faculty, exempt and non-exempt staff, and student employees.
Partner with senior leadership at the School, Central HR, and relevant faculty and staff to cultivate short- and long-term HR goals and strategies to support the vision for the School
Evaluate the impact of short- and long-term planning of new programs and strategies with a focus on the impact of these initiatives on the attraction, motivation, development, and retention of faculty and staff
Research and recommend HR best practices, with the goal of organizing resources, and developing or changing processes to ensure optimal functioning and compliance with relevant HR laws and regulations
Maintain relationships with key stakeholders, including faculty, staff, and student leaders, to evaluate the effectiveness of HR services and administration at division and the University
Compile, analyze and present human capital data and metrics of performance to help support strategic and operational decision making
HR Subject Matter Expert/Employee Relations:
Advise supervisors and employees on a wide range of topics including HR policies and procedures, onboarding, recruitment, retention/engagement, promotion, organization design, employee relations and professional development
Proactively identify employee relations interventions and initiatives to strengthen communication and collaboration, and to build positive open relationships and culture with faculty, staff and student employees
Intervene and act as a point of escalation on employee relations matters, and Investigate employee issues, that can be complex and challenging
Consult with Central Human Resources (primarily Office of Employee and Labor Relations), General Counsel, and the Office of Institutional Equity as appropriate on employment related matters including employee relations issues, questions regarding legal compliance, allegations of illegal behavior and other wrong doing and potential legal implications
Coordinate HR efforts to support and reinforce inclusion, diversity, anti-racism, and equity efforts in collaboration with other dedicated divisional and university resources
Ensure that human resources practices at the division are compliant with federal, state and local laws and regulations, as well as university policy
Ensure implementation of performance management processes (e.g. goal setting, professional development planning, mid-year and annual reviews, performance/salary calibrations, etc.)
Attend conferences, participate in workshops/classes and read professional publications and then collaborate with peers and central HR to make recommendations on the development of policies, procedures, and communications based upon emerging HR best practices and changes to applicable laws
Policies & Procedures:
Serve as resource for employees and provide advice on and interpretation of HR policies and procedures
Ensure consistency of applications of policy within the School and University
Coordinate with leaders from Central Human Resources leaders to review, discuss, and resolve HR issues and policies and procedures
Review and verify the completeness, accuracy and appropriateness of various human resources documentation, forms, requests, and activities of employees within the division
Develop and implement talent management initiatives and programs that ensure the division has the human capital it needs now and in the future. This includes needs assessment, talent acquisition and performance management practices, and employee development efforts that support the division by fully leveraging central resources and support.
Ensure the effectiveness of managers by identifying professional development opportunities, ensuring widespread adoption of personnel management best practices, and providing coaching as needed to assist with management challenges
Coordinate talent acquisition efforts, in consultation with, and support of, central recruiting experts
Ensure acquisition processes reflects best practices and that stakeholders – including candidates – are engaged as critical customers
Further ensure that process is responsive to business and operational needs, while remaining compliant with central HR practices
Proactively review compensation rates and engage with central resources to ensure pay for employees is equitable and is responsive to market as much as possible
Actively motivate employee development through programs that help staff explore career options, leverage formal and on the job learning opportunities, and pursue new roles in the division as well as the larger university
Develop and facilitate division-specific onboarding and orientation of new staff hires, provide resources and support for new faculty onboarding
Payroll & HR Data Management/Compliance Activities:
Oversee the data management activities required processing of payroll for faculty, staff and student worker payroll; and ensure payroll processes are lean, effective, and robust enough to ensure error-free payroll processing
Based upon divisional practice (often in collaboration with an office of Faculty Affairs), will facilitate processes and tools for accurate implementation of faculty appointment letter management, hiring, promotion processing, immigration compliance, employment verification, etc.
Work with leadership and departments to ensure timely processing of transactions that impact payroll and HR compliance for faculty, staff and students
Provide oversight for all employee files including relevant compliance documentation
Work with central HR to identify and drive efficiencies through automation and the use of technology to streamline processes
Provide direction and leadership to HR staff (e.g. HR generalists, HR Managers, Senior/HR Coordinators) and other functional experts (e.g. payroll, immigration, faculty hiring/promotion) in the performance of their duties
Establish work priorities, evaluate and provide performance feedback on all staff members; support professional development; effectively recommend hiring, promotion, termination, disciplinary and commendatory actions for all assigned staff
Serve on various university human resource committees and task forces and recommend modifications to current human resources procedures and programs
Serve on key university committees as requested
Minimum Qualifications (Mandatory):
Bachelor's Degree in Human Resources, Business Administration, or relevant field
Eight (8) plus years of progressively increasing leadership experience in human resources management, including employee relations experience, preferably in a university setting
Three (3) plus years of experience working with a senior leadership team as a thought leader
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Ability to work with and use current JHU HR information technology- SAP and SuccessFactors experience strongly preferred
Proficient use of the Microsoft suite, as well as working knowledge of digital workflow platforms and ticketing systems (e.g. ServiceNow, JIRA or OnBase)
Special Knowledge, Skills & Abilities:
Experience working with senior level executives/management and organizational leaders in a highly matrixed organization
Significant experience with employee relations matters
Working knowledge of emerging trends and practices in HR, including experience implementing new HR practices
Demonstrated track record of taking initiative, effectively navigating ambiguity, and handling multiple priorities
Demonstrated ability to initiate, develop, and implement a wide range of contemporary human resources programs independently and in collaboration with other HR professionals
Advanced consulting and negotiation skills providing appropriate counsel, advice, and work in partnership with supervisors and employees on HR matters, as well as to facilitate and negotiate conflict resolution
Excellent critical thinking and analytical skills
Demonstrated organizational development and change management skills, highly capable of working with different leadership styles, and diverse and/or complex organizational issues and structures
Excellent oral and written communication skills to be able to promote and communicate HR programs to various constituents
Demonstrated willingness and ability to partner, build, and sustain positive working relationships with leadership, management, and employees
Comprehensive knowledge of federal, state, and local HR laws and regulation
Demonstrated ability to exercise sound independent judgment
Experience providing leadership and clear unit vision and goals to staff including hiring, coaching and counseling, development, and performance management
Behavioral work style that is approachable, collaborative, hands-on, and shows attention to detail
Unfailing discretion and integrity; excellent judgement
Ability to respect the confidentiality of sensitive information
Experience working with diverse employees, and navigating diversity and inclusion issues and understanding complexities
Effectively utilize tools and technology to develop employees and build a positive, creative workplace culture
Experience using data analytics to help leadership to assess talent needs, progress, and impact of programs
Technical Qualifications or Specialized Certifications:
Society of Human Resource Management certification or similar preferred
General office setting, with the opportunity for occasional hybrid work modalities
Supervise a combination of HR Managers, HR Generalists, HR and Sr. HR Coordinators, and a combination of other functional experts in payroll, immigration and faculty appointment/promotion process based upon specific divisional needs
Classified Title: Director Human Resources - SAIS Role/Level/Range: ATP/04/PH Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: M-F, 8:30 a.m. to 5 p.m Exempt Status: Exempt Location: DC - District of Columbia Department name: Human Resources Personnel area: SAIS
The successful candidate(s) for this position will be subject to a pre-employment background check.
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