Job No: 497064 Position Type: full-time Location: Lewisburg, PA Categories: Human Resources, Other
The HR Generalist is responsible for meeting a variety of human resources and learning/organizational development needs of the Bucknell community. Working primarily with staff, the position also supports faculty as appropriate. This role will deliver HR solutions in a number of broad areas including Employee Relations; Policy Development; Complicated Leaves of Absence; Learning and Organizational Development; Performance Management; Training Design, Development, Delivery and Evaluation; Orientation; Leadership Development; Recognition; and may assist in other functions as requested to fully support the human resources division at Bucknell. As a member of a cross-functional team, reporting to the Executive Director, Human Resources Services, the HR Generalist will partner with other members of the HR services team and work collaboratively with all levels of management and staff to implement HR policies, practices, and procedures and to actively contribute to Bucknell's efforts to foster an inclusive, diverse campus community. The Division of Human Resources supports the University's strategic plan to further distinguish itself among its peers and aspirant institutions and ensure a sustainable, vibrant future.
Job Duties: Employee Relations
Provide advice, guidance, and decisions on HR matters to managers and staff.
Identify and analyze employee relations situations and recommend appropriate employment action to maintain a productive work environment.
Conduct timely and thorough investigations around employee behavior, performance, conduct, and other workplace issues in a manner that supports and balances the needs of individual employees and supervisors while protecting the business needs of the University.
Evaluate or prepare summary or detailed reports following investigations and recommend appropriate employment action to maintain a productive, safe, compliant, and healthy work environment.
Advise managers on coaching strategies or progressive discipline options, maintaining compliance with University policies, procedures, and applicable regulatory requirements, highlighting the legal requirements and ramifications and adjudicating complex employee relations (ER) issues.
Manage disciplinary actions within departments/divisions to ensure the consistent, uniform, and fair application of University policies and procedures.
Manage risk by ensuring employment actions are in compliance with local, state, and federal employment requirements.
Assist in the research, development, and writing of new and existing policies, forms, guidelines, and procedures. Educate and train campus constituents accordingly in interpretation and application of policies and procedures.
Assist in administering policy management systems and practices.
Learning and Organizational Development
Provide organizational development consulting to department/division leaders including engaging in conversations to conduct comprehensive staffing reviews to assist with re-org strategies, staffing goals, learning needs, etc.
Provide solutions for the strategic learning and organizational development needs of divisions/departments in a manner that supports all phases of an employee's lifecycle (new and existing staff, new supervisors, managers and leaders, front line staff, those further in their career, etc.).
Develop, conduct, present, and evaluate the effectiveness of a variety of leadership training programs for new supervisors, seasoned directors, and other University leaders.
Complicated Leaves of Absence (e.g. FMLA, ADA and their intersection with employee relations)
Assist with the interpretation and administration of all leave programs and policies in accordance with applicable federal and state employment laws and university policies.
Engage with applicable HR team members, faculty, and staff in the administration of complex leaves of absence such as those that intersect with employee relations.
Support members of the benefits team with the day to day administration of all leaves of absence including Family and Medical Leave (FMLA), Americans with Disabilities Act (ADAA), personal leaves of absence, and short/long-term disability leaves.
Provide support to the benefits team in collaborating with, educating, and supporting department managers and employees with questions about leaves of absence. Serve as a resource and liaison for communication and training as applicable.
Maintain current and thorough knowledge of ADA, FMLA, and other leave of absence benefits to effectively serve as a liaison between staff, supervisors, department heads, and the University.
Support the development and strategic implementation of policies, procedures and tools to support performance management, communication, and relationship building while fostering positive relationships between employees and managers.
Actively engage with managers to train and assist them in writing effective performance reviews and having successful performance conversations on an ongoing basis as well as at key review times.
Assist in administering the University's performance management program and associated systems.
Training, Design, Development, Delivery and Evaluation
Partner with the Training & Organizational Development Manager using a variety of learning methodologies to most effectively relate to a diverse audience of adult learners to assess, design, deliver, implement, and evaluate learning solutions that help the organization prepare for growth, change, and continuous improvement.
Facilitate or conduct training sessions via in-classroom instruction or via on-line instruction.
Orientation and Retention
Serve as facilitator/instructor for new employee and new supervisor orientation programs.
Conduct exit interviews with outgoing staff. Review reports and data to evaluate trends, organizational strengths, and areas for improvement.
Assist in administering a variety of programs to recognize staff performance and contributions to their role and the University such as the Geiger-Zeller and Maxwell awards.
Actively contribute to Bucknell's efforts to foster a diverse and inclusive campus community.
Support and promote the University's sustainability efforts to protect, maintain, and increase the long-term viability and resilience of the University's environmental, social, and economic support systems.
Participate in campus-wide or department-specific strategic projects, committees, and working groups as needed.
Perform other duties as required or appropriate.
Bachelor's degree and four (4) years of directly related HR generalist experience (e.g. training and organizational development, instructional design, employee relations, performance management, leave administration etc.); or, in lieu of education, at least eight (8) years of directly related HR generalist experience
Previous experience assisting with employee relations investigations, action, and follow-up
Knowledge of FMLA/ADA compliance
Experience writing, communicating, and administering policies and procedures
Training and/or organizational development experience
Demonstrated effective verbal and written communication skills, interpersonal skills, and the ability to present effectively to small and large groups and facilitate discussion
Technical proficiency in relevant applications such as MS Office (Word, Excel, PowerPoint), HRIS, or other systems to effectively gather, interpret, organize, and present data and information
Demonstrated sound judgment and critical thinking skills; ability to manage multiple priorities and administer a broad range of tasks including resolving complaints, coaching, and counseling managers and employees on policies and procedures
Ability to collaborate, influence, and command the respect and confidence of campus partners and have the capacity to deal with a wide range of relationships and situations
Strong organizational skills; evidence of self-motivation; demonstrated ability to plan, schedule and work both independently and in teams within a service-oriented organization
Demonstrated success managing multiple projects and competing priorities while balancing the need for quality with meeting deadlines
HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP)
Experience in higher education or a service-oriented organization
Work Type: This is a full time, year round, benefit's eligible position. This position will be considered for scheduling flexibility to work in a hybrid capacity based on staffing and business needs.
Bucknell University is a private, highly ranked, national liberal arts institution that offers strong professional programs in engineering, business, education, and music. Located in Central Pennsylvania along the Susquehanna River, Bucknell is nestled in the Borough of Lewisburg, an appealing Victorian-style town ranked as one of America's best small towns. Lewisburg and the surrounding region offer a unique combination of outdoor recreation opportunities, small-town charm, and amenities such as restaurants, art galleries, an art deco theater, museums, and boutiques. In addition to the many cultural and athletic events offered by the University and the Borough, the surrounding region offers outstanding schools, medical facilities, and an affordable cost of living. For those who crave the city, Bucknell is within an easy three-hour drive to Philadelphia, New York, Baltimore, and Washington, D.C. Bucknell University, an Equal Opportunity Employer, believes that students learn best in a diverse, inclusive community and is therefore committed to academic excellence through diversity in its faculty, staff, and students. Thus, we seek candidates who are committed to Bucknell's efforts... to create a climate that fosters the growth and development of a diverse student body. We welcome applications from members of groups that have been historically underrepresented in higher education.