Career Center

The Office of Human Resources at Carnegie Mellon University is committed to supporting faculty and staff members' success through every stage of their employment at the university. We support the Carnegie Mellon 2025 strategic plan through driving efficient, effective, and nimble business practices to serve the needs of an evolving university community. We recruit and retain outstanding people at all levels while cultivating a culture of diversity and inclusion and encouragement of professional and personal development.

Does the prospect of assisting with groundbreaking change in an interesting and challenging work environment energize you? If so, this is an exciting time to join our team as we continue our work on a multi-year effort to refine HR related systems, processes and services.

Reporting to the HR Director, we are searching for multiple HR Generalist positions. In these roles, you will be responsible for performing HR-related duties on a professional level and working closely with the HR Business Partner in supporting designated college and administrative units. To that end, you will collaborate on a broad range of HR activities, allowing for a seamless employee experience.

Your core responsibilities will include:

• Entering staff transactions into Workday on a regular basis, approving Workday transactions and serving as a subject matter expert in Workday.
• Coordinating HR programs and activities for assigned college/division.
• Working closely with the assigned HR Business Partner and other HR and campus partners to assist with:
  • Workforce Planning: assists HR Business Partner in gathering information and data, ensures systems accurately reflect open position data, supervisory organization data, etc.
  • Performance Management: monitors completion of provisional period and annual performance reviews, provides general guidance and assists with routine questions on performance review processes/tools, runs reports and assists with tracking progress, may assist with training and communications;
  • Off-boarding: assists with the separation and exit interview process;
  • Recruitment (i.e., may review applications to match experience with specific job-related requirements, may conduct initial phone screens and reference checks, prepare offer letters, and help hiring managers in keeping new hires engaged between hire date and start date);
  • Diversity, Equity and Inclusion (DE&I): assists with climate initiatives and projects, may assist with DE&I and workplace civility training;
  • Employee Relations: interprets and provides guidance on policies and procedures, makes recommendations for appropriate application of policies/exceptions, prepares basic disciplinary letters

• Acting as a liaison with other units and working closely with HR colleagues in support of assigned client areas.
• Researching and gathering background information, preparing reports, conducting audits, analyzing and providing sound recommendations to departments and HR Business Partners.
• Actively engaging in the implementation of the OHR's strategic plan and continuous improvement initiatives.

Flexibility, excellence, and passion are vital qualities within the Office of Human Resources. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of team members who are able to effectively interact with a diverse population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong knowledge of HR practices and related laws and regulations;
• Exceptional service orientation to supporting clients and dealing with sensitive issues;
• Track record of success in developing and maintaining constructive and cooperative working relationships with diverse stakeholders and colleagues;
• Critical thinking skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems;
• Effective oral and written communication as appropriate for the needs of the audience;
• Active listening skills to give full attention to what other people are saying, taking time to understand the points being made;
• High attention to detail, an ability to multi-task, and capability to maintain discretion and confidentiality;
• Advanced computer skills, particularly with Microsoft Office Suite;
• Ability to effectively prioritize and manage a high volume of transactions and activities within a fast-paced environment.
• Self-motivated and ability to take initiative
• Ability to manage small to medium projects and/or be an engaged project team member

Qualifications

• Bachelor's degree in business administration, human resources, or related field required; advanced degree preferred.
• HR Generalist I: Minimum one year of relevant human resources experience and customer service experience required.
• HR Generalist II: Minimum three years of relevant human resource experience required.
• HR Generalist III: Minimum five years of relevant human resource experience required.
• Or a combination of education and relevant experience from which comparable knowledge and skills can be acquired

Preferred experience:

• PHR or SHRM-CP highly desired
• Experience in a complex, matrixed organization with varied business units and decentralized processes highly desired
• Experience with Workday or related HRIS systems highly desired
• Experience handling confidential information
• Experience with processing multi-state and/or international HR related transactions
• Prior union experience helpful but not necessary
• Prior higher-education experience a plus

Requirements

• Successful background check

More Information

• Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.
• A listing of employee benefits is available at: www.cmu.edu/jobs/benefits-at-a-glance/.

Are you interested in this exciting opportunity? Apply today!

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Those granted an exemption must comply with all applicable COVID-19 mitigation requirements. The most up-to-date information on CMU's COVID-19 mitigation requirements can be found here: Minimum Requirements to Return to Campus.

Location

Job Function

Position Type

Full Time/Part time

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