We are seeking an HR Manager who is responsible for the operational management of several large divisions in the Department of Medicine (DOM) Office of Human Resources, and members of Armstrong Institute (AI), working in close association with the administrators, division directors, and HR Director for the DOM. Ensures that human resource activities, services and counsel are carried out consistent with and supportive of the established Johns Hopkins University (JHU) and Johns Hopkins Hospital (JHH) vision and mission.
This role demonstrates high level of competency and mastery in effective management and resolution of employee and labor relations issues. Fosters practices which produce improved productivity and effective work environments. This position supervises four human resource professionals and reports directly to the DOM Director of Human Resources.
Specific Duties & Responsibilities:
Human Resource Operations:
Provides leadership guidance for multi-functional services for a staff, faculty, and student population of roughly 875 and assists with department leadership in strategic planning and implementation of initiatives for four DOM divisions and Armstrong Institute.
Provides direction, oversight, and consultation to HR Generalist, Sr. HR. Coordinator and HR Coordinator.
Acts as primary consultant to management within the organizational units on human resources policies, procedures, and practices.
Consults with central and divisional human resources leadership as appropriate to obtain additional perspective, insight and resource.
Ensures that human resources practices are in compliance with federal, state and local laws and regulations. In addition, ensures that HIPAA and Joint Commission regulations are in compliance.
Is the first point of contact for management and staff regarding human resources issues.
Utilizing professional expertise, advises, negotiates, and influences its leadership in matters relating to sound and effective organization and utilization of its human resources, and facilitates and contributes to the accomplishment of its organizational objectives.
Approval of DOM and AI Internal Service Requests (ISR) for staff, faculty, students, postdoctoral fellows, and residents in accordance with JHU, School of Medicine, and JHH policies and procedures.
Provides a wide range of human resources support and consulting services to the DOM for both JHU and JHH covering recruitment and employment; employee and labor relations, including appeal resolution, progressive counseling, developing performance plans, RIF, and terminations.
Provides support and consultation to faculty and division administrators in the DOM and Armstrong Institute. Provides guidance to the DOM/AI administrators with the appeal process by investigating and facilitating the department's response and communication.
Represents DOM HR and Armstrong Institute at unemployment compensation hearings as needed. Provide additional documentation as needed for the unemployment claim / hearing.
Counsels DOM and Armstrong Institute faculty, division administrators and staff with the interpretation of HR policies and procedures related to recruiting, requisitions, compensation, Family & Medical Leave Act (FMLA), Leaves of absence (LOA), short and long-term disability (STD and LTD), reclassifications, equity issues, timekeeping (E210 & Kronos), and SAP system.
Oversees divisional efforts related to staff and faculty that require FMLA, STD and LTD. Provides guidance to divisional administrator(s) and supervisors and works in partnership with divisional HR representatives on documentation related to this area.
Confers and consults with divisional HR and DOM/AI division administrators in recommending appropriate starting salaries, promotions, merit increases and reclassification outcomes.
Recruits, screens, interviews and orients candidates for the divisions of the DOM and AI as needed.
Serves on various human resources committees and task forces. Actively participates in discussions, provides organizational unit-specific perspectives on issues. Recommends new policies and modifications to current human resources policies, procedures, and programs.
Training & Development:
Develops training for the departmental HR staff on human resources policies and procedures.
Partners with division administrators, managers, and supervisors to identify areas where training programs may be beneficial.
Offers recommendations to the DOM divisions and Armstrong Institute divisions about the various training and HR resources that are available to assist with retention, staff development, performance management and employee relations.
Human resource training and education is conducted at monthly departmental HR meetings with focus on new policies and procedures, compliance matters, upcoming deadlines, and departmental areas of concern.
Internal: School of Medicine Human Resource Office, JHU Benefits Office, HR/Payroll Shared Services, Legal Counsel, School of Medicine Business Office, Registrar's Office, various other departments and divisions in the School of Medicine and JHH.
Supervisory responsibilities of three fulltime HR staff (1 HRG, 1 Sr. HRC and 1 HRC).
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Minimum Qualifications (Mandatory):
Bachelor's Degree required, with a preferred concentration in human resources, accounting, or related field. Master's Degree preferred.
Significant related work experience can be substituted for some formal education.
At least seven years progressive management experience in a human resources, financial/administrative capacity, or related field preferably in an academic or medical institution setting.
Excellent consulting and negotiation skills to be able to provide appropriate counsel, advice and work in partnership with management and staff on human resources matters as well as to facilitate and negotiate conflict resolution.
* JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
** Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Special Knowledge, Skills & Abilities:
Knowledge of Human Resources policies and procedures. Thorough knowledge and understanding of the Johns Hopkins University personnel policy manual, payroll system, E210 system, and general JHU and JHH policies and procedures.
Knowledge to include but not limited to FMLA, STD, LTD, progressive counseling and appeal processes.
Knowledge of SAP system for staff, faculty, students, postdoctoral fellows, and residents.
Ability to make independent judgments and to act on decisions on a daily basis.
Ability to work for long periods of time without direction.
Ability to maintain confidentiality.
Ability to prioritize own work and work of staff as needed.
Ability to be flexible with several tasks simultaneously and to meet various concurrent deadlines.
Very strong organizational skills, analytical and problem solving abilities, and attention to detail.
May supervise and coordinate the work of others.
Strong interpersonal and communication skills, both oral and written.
Ability to effectively interact with all levels of University and Hospital employees as well as outside contacts.
Demonstrates organizational development and change management skills, highly capable of working with different leadership styles, diverse and/or complex organizational issues and structures.
Demonstrates thorough knowledge and understanding of the university, its history, culture, organizational structure and units, decision making process, policies and programs.
Demonstrated ability to initiate, develop and implement a wide range of human resources programs independently and in collaboration with other HR professionals.
Classified Title: HR Manager Role/Level/Range: ATP/04/PE Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: M-F 8:30-5:00 Exempt Status: Exempt Location: Hybrid/School of Medicine Campus Department name: SOM DOM General Admin Chairmans Offf Personnel area: School of Medicine
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