Kaiser Permanente - Washington Permanente Medical Group
Location: Renton, Washington
Internal Number: SRHRG002814
Washington Permanente Medical Group (WPMG) is a clinician-led, self-governed and independent multi-specialty group practice, providing care to the more than 700,000 Kaiser Permanente patients in Washington state. We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and driven by a singular goal: our patients' health. At WPMG, we take care of the whole person, with a team to address the fundamental, social, and emotional needs that contribute to total health. We are clinicians motivated by the desire to make a purposeful difference in the communities we serve, and in how health care is delivered.
Kaiser Permanente-Washington Permanente Medical Group is seeking a full-time (1.0 FTE) Sr. HR Generalist to join our WPMG HR team at the KP/WPMG headquarters in Renton, Washington.
The Sr. HR Generalist is a front-line member of the Human Resources team who provides guidance, assistance and support to management, supervisors, administrators. The primary responsibilities of this position include 1) partnering with the Senior Associate Medical Director in support of the WPMG Policy Workgroup by administering all aspects of the program, and by continuously improving the effectiveness of the workgroup's operating rhythm, 2) providing consultation to WPMG leaders and employees on wide range of HR topics, and specializing in the interpretation and application of company policies, 3) facilitating the deployment of annual compliance training and communications plan, and 4) identifying key operational topics and partner with key stakeholders in the development of operational policies and procedures. Special projects and additional support will be assigned as needed.
PRINCIPAL DUTIES & RESPONSIBILITIES
Policy and Procedures
Partner with sr. leaders and the WPMG Policy Workgroup to facilitate review of company policies
Consult with legal counsel on policy updates
Provide policy guidance and interpretation
Maintain WPMG Policy & Guideline Library including tracking of revisions, updates, review cycle and appropriate vetting
Assist with the creation and implementation of new operational policies and procedures to meet organizational requirements
Compliance & Ethics
Lead the development and deployment of annual compliance training:
Track and monitor staff compliance
Maintain organizational communications to ensure employees have knowledge of training events and resources
Review training needs; modify or improve existing programs or develop new training programs to meet organizational needs.
Track state and federal changes related to compliance and recommended best practices
Develop trainings as needed
Work in concert with KFHP/WPMG Compliance, KFHP/WPMG LMS and KP Learn to create one cohesive online learning environment
Through collaboration with KP/WPMG Compliance, identify anticipated training needs based on legal and regulatory changes, and other factors.
Work in concert with KFHP on compliance of mandatory vaccinations
Track and monitor staff compliance
Maintain organizational communications to ensure employees are aware of requirements and deadlines
Identify and implement process improvements
Coordinate and investigate privacy violations:
Respond to privacy concerns and educates staff regarding violation
Serve as the initial contact and liaison for privacy concerns; educates staff regarding violation
Receive and document complaints concerning possible violation; escalate for further investigation as appropriate
Partnership with the KP/WPMG privacy office
Collaborate with KP/WPMG privacy office to identify and address privacy policies and procedures that require improvement
Develop effective working relationships with clinical leadership and clinical operations managers to support business objectives:
Work in partnership to implement department initiatives, policies, practices, and department work plans
Partner with legal counsel as needed
Work closely with Senior HR Business Partners; provide guidance on policies and procedures
Work with Payroll and external vendor to complete annual EEO Reporting
Ad hoc project management of periodic, long- or short-term assignments
Other duties as assigned
Provide back-up to other team members
BA in field related to human resource or business administration
4 years administrative HR or business experience with demonstrated ability to manage multiple projects in a confidential manner.
Minimum requirement plus 1 to 2 years working with medical group and leadership
Prior experience working with policy and compliance
PMP Certification for Project Management and/or PHR Certification
KNOWLEDGE & SKILLS
Knowledge:Areas of specialty or expertise (e.g., intermediate knowledge of research methodology and data collection modalities)
Skills:Abilities needed to execute job duties (e.g., advanced writing and documentation skills)
Maintains and fosters skills necessary to perform job functions over time.
Continually looks for ways to improve processes, fosters innovation and learning.
Looks for and implements effective practices related to current job functions.
Encourages innovation, respectfully listens to and acknowledges ideas of others.
Is on time and keeps commitments.
Consistently manages assigned workload. Manages priorities effectively. Uses time efficiently.
Engages fully in work, takes immediate and independent action when needed.
Acknowledges mistakes and seeks help when needed.
Sets own priorities, regularly completing work on schedule.
Builds productive rapport with employees at all levels within and outside the department.
Treats others with fairness, dignity, and respect.
Accepts suggestions and criticism in a cooperative and positive manner.
Works collaboratively with team members and others to achieve identified goals and objectives.
Establishes and maintains good working relationships with both external and internal customer.
Interacts with others in a helpful and informative manner.
Capable of resolving conflict.
Knows the priorities of the department.
Demonstrates proficiency in the duties and responsibilities of the job.
Shares expertise with others.
Reviews facts and data, using sound judgment, to arrive at the most effective solution.
Continually looks for ways to improve processes, fosters innovation and learn
Excellent organizational skills and project management
Understands and responds promptly and courteously to customer needs and expectations.
Follows through to see if customer needs were met and keeps them informed of status.
Timely when responding to voicemail, e-mail and interoffice communications.
Expresses ideas clearly and accurately both orally and in writing.
Encourages, respectfully listens to and acknowledges diverse points of view.
Treats all customers with courtesy and respect.
We are professionals serving professionals.
As a condition of employment, all clinicians and employees are required to verify COVID-19 vaccination status. As part of the pre-boarding process and before starting work, you will be required to verify your vaccination status, and will be provided an opportunity to apply for an accommodation based on a religious or medical reason, if needed.
Renton, with a population of 101,300, is located on the south shore of Lake Washington with spectacular views of the lake, the Olympics, the Cascades, and Mount Rainier. The Cedar River runs through the heart of downtown and offers an abundance of natural beauty and a run of federally endangered chinook salmon. The City is centrally located for access to the regions' transportation network, accessible by four state and three interstate highways, only minutes away from Seattle, Bellevue, Tacoma and Sea-Tac Airport. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are looking to provide employees and their families with an outstanding quality of life.
We are dedicated to building lifetime relationships with peers and patients in Washington State's richly diverse communities. Many know the Pacific Northwest as an attractive tourist destination with beautiful scenery, friendly people, and a host of cultural and recreational opportunities. These elements, and others, make Washington an excellent place to live.
Equity, Inclusion and Diversity
In our local communities and across the nation, Kaiser Permanente sets the standard for respectful care. With multicultural staff, equity, inclusion and diversity councils, medical interpretation resources, outreach efforts, educational programs and more, Kaiser Permanente puts people first in our medical centers and beyond.
As part of Kaiser Permanente, Washington Permanente Medical Group (WPMG) seeks to create equity in our communities, eliminate health disparities, and always put patients--the heart of everything we do--first.
Following the guidelines in our National Diversity Agenda, every member of our team strives to:
Provide culturally responsive and appropriate medical care to improve the health and satisfaction of all people in our increasingly diverse membership
Recruit and retain clinicians and staff that enhance our workforce
Grow our membership by providing exceptional service and clinical care to all communities in our region
Creating a diverse workforce, an inclusive environment, and equitable opportunity for employment, growth, and advancement are deeply linked to our mission, our business, and our economic future. WPMG continues to add programs that build and maintain a workplace where we engage with our members, communities, and each other--with dignity, respect, and cultural understanding.
Equal Employment Opportunity
As part of our commitment to our employees and the members and patients we serve, we integrate diversity into all aspects of our operations. Maintaining a workforce with industry-leading levels of diversity through deliberate planning, development, and outreach is critical to fulfilling our mission, sustaining our business objectives, and providing the best level of care to our members and patients. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.