The Keck School of Medicine (KSOM) Human Resources Department provides guidance and support for various HR staff functions including interpretation of USC policies and procedures, recruitment and onboarding, performance management, employee relations, staffing requirements, payroll support, leave benefits and other HR-related services.â¯
Join Our Team
KSOM HR is actively seeking a full-time Human Resources Generalist. Reporting to the Director of Human Resources, responsibilities include support and guidance with recruitment, staffing, on-boarding, compensation, payroll, policy interpretation and other HR functions and processes.Â Support assigned KSOM departments with a variety of HR and payroll needs.Â
Assist staff and management with coordinating and supporting department-related Human Resources and payroll needs.
Prepares, reviews and processes a variety of personnel and payroll documents and reports for staff and students. Determines nature of transaction and the paperwork and approval process required. Makes necessary computations and gathers and provides all pertinent data, including backup documentation as needed. Identifies exceptions for special handling.Â Responsible for the research, compilation, analysis and reconciliation of payroll data.Â Produces standard and ad-hoc reports.
Provide recruitment and staffing support.Â May work directly with managers to determine recruitment needs.â¯ Compiles information and documentation to post and advertise positions.â¯ Staffing support includes processing hires, transfers and promotions, onboarding, I-9, IT setup, and payroll.
Assists with basic to moderately complex employment issues regarding staff complaints, conflict management, attendance, compliance, hotline cases, exit interviews and represent KSOM at unemployment claim appeal hearings.Â Â
Responds to general inquiries. Conveys information to employees when appropriate or refers them directly to specific administrative offices. Refers complex situations or issues to KSOM HR supervisor. â¯Applies appropriate policy, local, state and federal labor law knowledge.
Maintains confidential personnel files for the school, department or facility in accordance with established guidelines and policies. Sets up files for new employees. Ensures files of terminated employees are maintained. Ensures that employee and applicant records are legally and procedurally correct in regards to data required and record retention.
Ensures paperwork and reports are complete, accurate and appropriate, processed in a timely manner, complies with payroll and personnel policies and procedures and in accordance with governmental and agency requirements. Follows-up to ensure incomplete paperwork or inappropriate requests are addressed in accordance with established policies and procedures.
BA/BS degree and three years of directly related HR generalist experience. â¯ â¯â¯
Proficient communication skills including writing skills and the ability to speak clearly and concisely.
Proven ability to confidentially handle sensitive conversations and cultivate effective working relationships.
Good understanding of state and federal employment legislation including FLSA, ADA, EEOC, FMLA and CFRA.â¯
Good technical skills and learning aptitude.
Demonstrated ability to manage time, prioritize workload, and meet deadlines.
Good time management, organizational skills, and a bias for action.â¯
Function in a positive, friendly and helpful demeanor by phone and in person.Â Excellent customer service skills and work orientation.
Team-oriented and collaborative work style.
Why KSOM HR?
Our team is dedicated to providing quality, innovative HR services and solutions.Â As a customer-driven resource for the dynamic and changing HR needs of the School, we support the business and operating goals by driving people management, resources, and a rewarding work life for all staff.Â We foster a work environment that is characterized by fair treatment for all, personal accountability, trust and mutual respect.Â Â
We embrace the Universityâs culture journey by actingÂ with integrity in the pursuit of excellence and embracing diversity, equity, and inclusion. We promote well-being, engaging in open communication and are accountable for living our Trojan values.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 3 yearsMinimum Field of Expertise: Directly related human resources generalist experience. Working knowledge of principles and practices of human resources administration. Knowledge of human resources workforce planning, recruitment, hiring, performance management, compensation administration, benefits, training and development, disciplinary actions, employee relations, affirmative action, disability, workers compensation, organizational development and information systems. Knowledge of relevant federal, state and local laws and regulations. Demonstrated effective oral and written communications and excellent interpersonal skills.Preferred Requirements Preferred Education: MA/MS degree Preferred Experience: 5 yearsPHR/SPHR or SHRM-CP/SHRM-SCP certification.â¯â¯â¯ Experience working in a higher education setting and/or a large organization with multiple and diverse employee groups.â¯
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.