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Human Resources Business Partner, Talent
City of Southlake
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About City of Southlake
Southlake is uniquely situated in the heart of the Dallas-Fort Worth area of North Texas. This actively engaged community brags about the quality of life in this upscale city and has proof to back it up. Southlake has consistently been ranked as one of the best places to live by D Magazine and Fort Worth Magazine. The Dallas Business Journal reported on a 2012 quality of life study by On Numbers in which Southlake was listed as the top DFW city and third among 1,145 cities throughout the southern United States. In 2013, the Dallas Morning News reported Southlake as one of the Best Neighborhoods in DFW, with an overall rating of five stars. The reasons for the accolades are easily found within the City’s 22 square miles: exemplary schools, acre after acre of green space and the welcoming spirit of its residents; all true Texas traditions. Southlake’s quality of life is among the highest in the DFW Metroplex, with its safe neighborhoods, community programs and excellent schools. Due to its location, available land, financial stability, educated workforce, and quality-driven development regulations, Southlake will be the center of growth for years to come. Strategy executio...n is a fundamental part of the day-to-day operations within the City of Southlake. In 2005, the City Council worked closely with staff to develop a Strategic Management System (SMS) based on the Balanced Scorecard framework. The SMS aligns decision-making and resource allocation with City Council and citizen priorities. It includes components such as vision, mission, values, perspectives, focus areas, corporate objectives, strategy maps, implementation plans, and performance measures. In addition, each department has its own Strategy Map built around the department’s core services and develops a departmental business plan each year. Departments also have performance scorecards that provide a way to assess the quality of the work being performed. Attention is given to what needs to be done, but performance is also about how things are done. To guide this, the Southlake Way and the City’s core values define the expectations. The City’s values are Integrity, Innovation, Accountability, Commitment to Excellence, and Teamwork.
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