Learning Management System (LMS) Coordinator - HR Learning & Development
Washington University in St. Louis
Location: UNIVERSITY CITY, Missouri
Internal Number: JR63700
The Learning Management System (LMS) Coordinator will serve as strategic business partner providing support to the WUIT Learning Management System administrator team. Responsibilities include: day to day LMS support with eLearning content review, governance as Advisory Board Chair, and providing excellent customer service.
Coordinate policies, procedures, and operations for eLearning content, associated with Learn@Work (the Universityâ™s primary learning management system for employees), to ensure quality, clarity, and efficiency in the design and delivery of excellent content, and to ensure alignment of L@W goals and activities with the larger mission of Washington University in research, teaching, and learning.
Primary Duties and Responsibilities
Assist L@W administrators and eLearning course authors with design, implementation, and evaluation of instructional content and other training materials, including lesson plans, learning and performance objectives, pedagogy, adult learning, instructional methodology, technology delivery, and assessment; all to ensure quality, clarity and, where appropriate, consistency, in curriculum and instructional design.
Coordinates with IT-PPMO, planning, delivery, and budgeting for training supportâ”technical and instructionalâ”provided to L@W administrators, course authors, and instructors. Develop and manage related communications, policies, and procedures concerning instructional design and technical support for L@W administrators.
Serves as chair to relevant LMS Advisory Board committees responsible for eLearning content and system functionality.Â Responsible for reviewing and monitoring training, courses, workshops, and all other instructional content submitted to L@W, with an emphasis on instructional information.Â
Develops protocols and other communication procedures with campus-wide units, departments, and learning administrators and instructors to ensure continuous review of eLearning training materials offered through L@W, and to provide avenues for user feedback and suggestions concerning system improvement.
Builds and tests L&D learning assets in LMS (courses, eLearning, materials, videos, curricula, etc.).
Provides administrative support of the L&D LMS including: Adding L&D courses to the LMS course catalog; ensuring the L&D LMS system's course information and other types of information are always current; collaborating with HR business partners to ensure employees are added to learning paths as necessary based on hiring, promotions, etc.; monitoring external leadership, professional, and career development training resources to add relevant information to the LMS.
Keeps tracks of L&D learning program data, aggregate success metrics and provides regular reports to learning manager. Generates and assigns custom reports as needed. Running, scheduling, and reviewing Learning and Development reports.
Performs other duties as assigned.
3+ years of data analysis and metrics experience.
Experience with Cornerstone/SABA on LMS software.
3+ years of developing and delivering training materials for technical applications including, but not limited to: training videos, PowerPoint, quick reference cards, and instructor led classes.
Experience with virtual training via platforms such as Zoom or Webex.
Experience in training and learning design and development.
Experience with adult education principles.
Experience with instructional design working knowledge.
Experience with project management
Experience with e-learning concepts and tools.
Ability to analyze information, document conclusions, and develop recommendations.
Ability to collaborate with technical and non-technical personnel.
Ability to problem solve and work across department boundaries independently.
Ability to build productive working relationships across departments.
Ability to communicate successfully to multiple levels of technical understanding.
Ability to adapt and handle multiple projects with different priority levels.
Strong familiarity with recognized E-learning standards.
Excellent communication, analytical, interpersonal, and organizational skills.
Three to five years experience with Learning Management System (LMS), coordination, administration and/or training.Â
$62,000.00 - $106,000.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.