Assistant Director, Human Resources, and Sr. HRBP - Health System
Duke University Health System
Location: Durham, North Carolina
Internal Number: 161999
Provide thoughtful, accurate, responsive, and efficient HR consultation for client areas that operate across Duke University Health System. Serve as a business partner for DUHS leadership encompassing the full spectrum of HR functions. Serve as a strategic partner to proactively identify needs and develop strategies to align with DUHS-wide and entity business objectives; plan implementation of initiatives and then analyze and adjust to ensure goals are reached while best-in-class practices are achieved. Function as a business leader that facilitates the development and implementation of people management and development practices, and shares responsibility for goals and deliverables with assigned business units. Maintain an effective level of business literacy about the Health System's financial position, culture and engagement, business objectives and goals.
Duties and Responsibilities:
Apply professional human resources techniques and expertise to identify solutions and deliver results that enable DUHS to achieve long term and short term goals. Identify organizational needs, determine strategy for learning and development, and facilitate workforce planning and performance management. Collaborate with internal and external customers to influence effective, efficient and customer-focused HR services. Design methods for continuous improvement in the delivery of services by soliciting internal and external feedback, using best practice models and organizational goals.
Diagnose issues and lead and facilitate efforts to develop proactive resolutions, partnering with operational leadership as well as central and entity HR colleagues.
Act as a member of the management team and a leader in the people management and development aspects of assigned business units. Contribute to the overall business strategy and its execution by partnering with business leaders to identify, prioritize and build organization capabilities. Collaborate with operational leaders on all matters related to management of employees and integrate full knowledge of industry and organizational requirements and trends into operational and strategic planning. Responsibilities can address all aspects of human resources to include: organizational health, succession planning, employee relations, total rewards, talent acquisition, and professional development and organization design.
Collaborate with leaders to understand business objectives and develop and implement workforce plans. Understand operational work plans, departmental operational performance, and relevant HR metrics. Provide guidance and input on restructuring and succession planning.
Serve as a liaison with Duke consultants in compensation, employee relations, benefits, performance management, recruitment, payroll, workers compensation and unemployment benefits, and information systems as well as HR colleagues in other DUHS entities.
Manage and resolve complex employee relations issues, assessing the environment and anticipating issues while helping to proactively building relationships. Drive efforts to create and sustain a culture of diversity and inclusion and health and wellness. Conduct effective, thorough, and objective investigations and recommend appropriate actions. Provide performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions).
Evaluate data needs and data sources in order to collect, analyze and distribute critical data pertaining to departmental leadership as well as federal/state reporting. Prepare reports and analyses reflecting progress, adverse trends and appropriate recommendations or conclusions; ensure maintenance of appropriate personnel records. Assess departmental training needs and develop, conduct or provide training sessions as appropriate for departmental managers and staff.
Communicate proactively, and lead project implementation independently. Function as an employee champion and change agent.
Contribute to key system-wide programs and initiatives (e.g., Proactive Employee Relations, Workplace Violence Prevention, etc.) by assessing, planning, and executing to meet the news of the organization.
Interpret Duke policies and procedures to ensure fair application, while applying judgment and thinking outside the box to determine how Duke can best retain and develop our strongest contributors.
May be responsible for supervision of HR staff including: assign and evaluate work; hire; performance management; set departmental goals and objectives in collaboration with CHRO; instruct and train in methods and procedures; manage time off.
Performs other related duties as required.
Education: Work generally requires skills, knowledge, and abilities typically acquired through the completion of a Bachelor's Degree in Human Resource Management, Business Administration or related field. Master's degee preferred.
Experience: Work requires a minimum five years of human resources experience, with exposure to strategic HR planning, HR program development, and diversity and inclusiveness strategies. HR experience encompassing multiple HR disciplines and/or time spent in a generalist role strongly preferred.
Knowledge, Skills, and Abilities:
HR operational leadership by effectively demonstrating some knowledge of healthcare and considerable knowledge of business acumen and HR practices/policies related to employment, labor relations, EEO/AA, diversity, compensation and program evaluation.
Able to develop spreadsheets, presentations, reports, and other documents.
Should be proficient in Microsoft Word, Excel and PowerPoint.
Strong oral and written communications skills
Customer Service orientation
Demonstrated ability to build relationships and provide consultation, employing tact, negotiation, and persuasion skills while maintaining objectivity and ethical practice
Analytical, project management, and organizational skills
Knowledge of Duke University/Health System HR policies, and familiarity with SAP/Position Management and API Time & Attendance tools a plus.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.