??? Ensuring processes relating to the Service Catalogue meet appropriate governance, legal risk, control and compliance
??? Driving continuous improvement across the service offering and partnering with the Service Improvement Team, as appropriate
??? Supporting HR Ops Americas Service Lead in developing and continually evolving a customer focused HR Ops operating model to deliver optimum support
??? Monitoring performance management, including analysis of HR Operations reports and recommending new initiatives for service enhancements
??? Being directly responsible for coaching and mentoring of HR Operations Americas Team to ensure that appropriate capabilities within the teams are maintained and developed
What we???re looking for:
??? Proven experience of working in an operational environment
??? Solid HR background
??? Excellent interpersonal skills and experience dealing with senior management
??? Accomplished analytical skills with evidence of successfully applying findings to improve process or performance
Skills that will help you in the role:
??? Experience using SAP HR
??? Payroll experience
??? Financial management background
??? Previous people management experience
Where will you be working?
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment.?? Based just off the A45 it is easily accessible by both car and bus routes.