Under the direct supervision of the HR Processing Supervisor, the HR Coordinator uses their HR knowledge to provide excellent customer service to answer a wide range of general HR questions/cases on the ACD line and through the HR case system PeopleConnect/UC Path. Day-to-day assistance to UC Path data entry, People Connect Tier 1 case resolution and Tier 2 triage, CEC ACD Line, and, Compensation / Classification, Benefits and Leaves support. Assists HR Operations, Benefits/Leaves, and Compensation professionals with advanced HR processes and procedures. The HR Coordinator uses analytical skills and critical thinking to research, problem-solve, and escalate any issues to the correct point person or department when needed. May provide leadership to lower-level HR Assistants.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and high-quality patient care. It is the only UC campus in the 10-campus system dedicated exclusively to the health sciences.