Position Summary: Â As part of the Human Resources organization, this role will assist in the execution of Constellation Brandsâ HR strategy. Primary responsibility is the administration of the global Employee Call Center (ECC) for defined client group. The ECC serves as primary source of contact for general Workday, general HR, process, talent, absence, and benefits questions.
Execute consistent global hiring, change and termination processing in Workday HRIS
Create & provide hire, change, and exit documents upon request
Initiate and monitor background check process for new hires
Serve as HR process expert and ensure compliance with processes
Monitor and respond to calls/voicemails via our InContact phone system (including COVID-19 intake and appropriate follow up)
Monitor and respond to general employee email inquiries in Salesforce case management tool
Monitor business process completion in Workday
Support administrative duties related to the company vehicle program
Monitor and respond promptly to unemployment claims via our third party vendor
Participate in & initiate continuous improvement efforts
Play an integral role in our onboarding program for CBI
Interact with all levels of staff with professionalism, confidentiality, and sensitivity to employee and company information
Provide excellent customer service, both internally and externally
Consistently operate with excellent time management, prioritization, decision-making & problem-solving skills
Bachelors degree and 1-3 years related business experience or the equivalent combination of education and experience
Bi-lingual in Spanish preferred
Ability to effectively prioritize and execute tasks, and meet project deadlines in a fast-pacedÂ environment
Strong customer service focus and approach
Strong analytical and problem solving skills
Strong follow up and multi task management
Accurate, logical, well organized and detail orientated
Workday experience preferred, but not required
ADA Physical/Mental/Workplace Requirements
Occasional lifting up to 25 lbs.
Sitting, working at desk/personal computer for extended periods of time
Primary work environment is professional corporate office
Field Office - CA - San Francisco/San Mateo/Santa Clara/Marin/San Benito
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
Internal Number: 13953181
About Constellation Brands
If you have taken a moment to unwind with a bottle of beer, toast with glass of wine, or celebrate with a cocktail, chances are that you have shared that moment with Constellation Brands. We are passionate producers of iconic beer, wine and spirits brands that consumers love. From Corona Extra, to Robert Mondavi Wines, to SVEKDA Vodka, we produce over 100 premium brands with sales in nearly 100 countries, making us the number one multi-category beverage alcohol company in the U.S.