Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Human Resources. This position is for the Danforth Campus.
At Washington University, we aim to provide a valuable, inclusive and meaningful employee experience that emphasizes purpose and well-being. There are more than 15,000 employees at the university working together to carry out our missions of research, teaching and patient care. It is an exciting time to work at WashU, with a transformation into a future of excellence, bold ideas and innovation. This role provides development of relevant, engaging communications that brings the Washington University employee experience to life and the role is key in helping foster a strong culture and community. Writes, develops and creates content that delivers key messaging to WashU employees. Supports the Director in carrying out an integrated communication and engagement plan and developing strong employer brand. Develops vibrant, clear messages related to important workplace policies, programming, benefits, learning and career development programs, as well as engages employees in university culture and community.
PRIMARY DUTIES AND RESPONSIBILITIES:
Write, design and create content for communications related to HR programming, policies and engagement activities.
Develop internal communication content for newsletters, email announcements, website, video, etc. that clearly and effectively articulates HR’s core message and ensures organizational consistency. Tactics include web, email, video, podcasts and other relevant media.
Provides day-to-day management of HR website, including updating and creating content, managing all website update requests, as well as monitoring and creating Google Analytics reports to track web traffic. Ensures website is ADA compliant with clear, consistent and user-friendly content.
Measures effectiveness of communication efforts, and recommend and implement improvements as needed.
Researches internal communication and marketing best practices. Understands the higher education landscape, university community and culture and work to keep communications relevant, innovative and meaningful. Identify new communication opportunities and ways to efficiently and effectively carry out the employee experience through communications.
Works with director and engagement specialist to build a robust employee engagement and communications strategy that immerses employees in the university and St. Louis community via entertainment, culture, arts, sports, civic engagement, perks and other aspects that build school and citywide pride. Works with director and the engagement specialist for event marketing and communications related to recognition and engagement activities/initiatives.
Supports the director and HR team in carrying out employee listening mechanisms, such as focus groups, surveys, town halls and other outlets to ensure employee voice and stakeholders inform engagement, HR and university-level employee programming. Ability to utilize surveys, verbal feedback, focus groups, and other communication measurement tools to adjust and improve internal communications.
Actively support director to carry out the employee experience brand and strategy. Assist director in managing an integrated calendar of communications. Ensure all communications are consistent with brand and style standards. Use project management tools to manage an integrated communication calendar and plan.
Perform other duties as assigned. Assists other team members as needed on projects.
Bachelor’s degree plus three years of experience communications, marketing or related field, or equivalent combination of education and experience.
Five years of experience.
Strong writing and digital marketing skills; website and email content management experience.
Strong organizational skills related to effective planning and project management.
Demonstrated effective interpersonal and communication skills.
Ability to multi-task and manage priorities.
Creativity and critical-thinking skills.
Strong attention to detail and proofreading skills.
Knowledge of Excel, project tracking tools, such as Microsoft Planner, WordPress and Adobe Creative Suite.
Enthusiasm for building employee engagement and creating vibrant communications.
Applicant Special Instructions:
May include frequent travel between Washington University campuses, and transporting event-related materials when collaborating with Engagement and Communications team for major events.
The hiring range for this position is $51,292 - $66,684 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.