Harvard College is the undergraduate liberal arts division of Harvard University, with an enrollment of 6700 students, 98% of whom live on campus in seventeen residential communities. The Dean of Students Office (DSO) is one of seven administrative units of Harvard College and is dedicated to building a campus residential and social community that is welcoming, open and accessible to all students.
Within the DSO are three program areas headed by Associate Deans: the Office of Residential Life, which includes the First Year Experience Office, twelve Residential Houses, and the Dudley Community that serves non-residential students as well as special programs such as the Visiting Undergraduate Students; the Office of Student Engagement, which includes support for student organizations, family programs, orientations, and campus life programs; and the Office of Equity, Diversity and Inclusion which includes the Women's Center, the Office of BGLTQ Student Life, the Harvard Foundation, and College Title IX. The Office of DSO Administration is headed by the Executive Director for Administration and oversees the finance, budgeting, human resource, information technology, space, and policy administration functions for the DSO.
Reporting to the Executive Director for Administration, this position oversees the administrative operations and provides human resources oversight and support for a highly complex and decentralized environment to support the DSO. The DSO has about 80 full time administrative staff, 17 Resident Deans (12 of which are academic appointments), 70 Resident Proctors, 240 Resident Tutors, over 500 non-Resident tutors and other House affiliates, and 150 undergraduate and graduate student employees. The annual budget for DSO is over $15M.
The Director directly supervises one FTE, the Assistant Director of Administration and Human Resources Administrator, has indirect supervision of 3 Assistant Directors of Finance and Administration and 13 House Administrators for space, information technology operations and policy related issues. The Director serves as a resource regarding space, information technology operations and financial policy for the departments within the DSO. The director works closely with Harvard College's Director of Administrative Operations and Planning on the prioritization and planning of space and information technology projects across all DSO departments. Similarly, the incumbent works closely with the Executive Director for Administration to streamline processes and ensure consistency across DSO departments with respect to human resource, space planning, information technology operations, as well as financial and other policies and procedures.
The Director interacts with Harvard College Administration and Finance, the Office of Physical Resources and Planning (OPRP), Harvard University Information Technology (HUIT), FAS Strategic Procurement, FAS Administrative Operations and various other schools at Harvard.
Duties and Responsibilities:
Administrative Oversight: Collaborates with the Executive Director and senior leadership in managing DSO's operational needs and workflow. Responds to issues that take discretion and confidentiality.
Operational Effectiveness: Researches, proposes, and oversees implementation of improvements to administrative processes across the DSO towards simpler and more streamlined administrative approaches. Works closely with the Executive Director for Administration to achieve consistency around space planning, information technology and financial policies and procedures, with an eye to ensuring equitable access to resources and increased collaboration across DSO departments.
Human Resources Administration: Oversees Human Resources Administration for the 300+ Resident Tutors and Proctors within the DSO. Works directly with hiring managers from start to finish on the recruitment, selection, and hiring of Tutors and Proctors across the Residential Houses and the Yard. Serve as the primary contact for Resident Tutors and Proctors regarding personnel issues such as performance, time management, conflict resolution and other such matters that may arise. If needed, will work with DSO Senior Leadership and OGC to stabilize issues which could result in extreme cases in the termination of the Tutor or Proctor
Information Technology Oversight: As the DSO IT Liaison, works to understand technology needs and streamline operational processes across the DSO, and helps to coordinate information technology usage, improvements, and projects. Works closely with FAS Strategic Procurement and HUIT Vendor Management to review contracts for the DSO. This also includes expert knowledge of DSO's requirements with respect to programmatic needs and IT software contracts such as StarRez, Engage etc.
Space Administration: Oversees space allocation, management, planning, and improvements; facilitates decision making process and prioritization of space planning across the DSO, including the 12 Residential Houses and the Dudley Community, and works closely with Department and House Administrators to understand space needs. As the primary DSO liaison with the College and OPRP, collaborates with senior DSO leadership on space planning and allocation decisions. Responsible for communicating DSO's requirements, explaining uniqueness of each House and department, and for coordinating with Residential Life staff on major housing issues. Works with the College Staff and OPRP in implementing resident scholar and staff housing accommodations, as appropriate.
Project Management and Policy Work: Completes projects as assigned by senior leadership. With senior leadership, participates in financial and operational policy development, dissemination, compliance, and revision; and procedural assessments and redesign to serve emerging needs of the Office.
During the current period of Covid-19 related restrictions, this position may start as a remote position, with transition to onsite in Cambridge when the office reopens. We continue to monitor the evolving COVID-19 and lifting of restrictions. We appreciate your understanding and flexibility with our interview process. We will be conducting interviews virtually for selected candidates until further notice. Please submit a resume and cover letter for consideration.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
BA/BS degree required, plus 5-7 years of administrative, human resources, or project management experience
Demonstrated experience in administrative processes in various disciplines (information technology, space use, human resources, finance, budgeting, strategic planning, etc.) required.
Prior work experience managing multi-layered interoffice processes.
Demonstrated ability to lead cross- functional, matrixed teams to produce outcomes.
Direct supervisory experience and finance management expertise.
Ability to set priorities, handle confidential information and act with discretion and tact under pressure.
Strong communication and interpersonal skills, organizational abilities and attentiveness to detail are essential.
Must be able to work independently and as a team member.
Ability to successfully meet deadlines and maintain excellent performance while under pressure.
Prior experience in higher education setting strongly preferred
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 53848BR
About Harvard University Faculty of Arts and Sciences
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.