Job Essentials:

• Assists department managers/supervisors in all aspects of the hiring and recruiting process, including posting jobs in Taleo; reviewing, interviewing, and selecting applicants; qualifying candidates, making job offers; ensuring all paperwork associated with on-boarding new hires is complete (i.e. salary analysis, background check, physical, NEO, training, certification and/or licensing requirements, and other applicable paperwork related to on-boarding a new hire.
• Coordinates employee benefits and assists employees with online benefits enrollment in medical, dental and vision plans, flexible spending accounts, deferred compensation, and other benefits offered by Dallas County (i.e. DART, etc.).
• Assists with the resolution of employee benefits issues with central HR. Coordinates the reporting of workers compensation injuries and associated leave, if applicable, including first report of injury, FMLA, LOA, Vacation, Sick, Light Duty, TMLA, Return to Work, Time and Attendance reporting, as well as safety issues and request for ergonomic studies.
• Assists with the resolution of workers compensation and safety issues with central HR. Assists managers and supervisors with performance management, including review of disciplinary actions resulting from employee termination or record of counseling.
• Resolves complex employee relations issues by conducting effective, thorough and objective investigations.
• May research and evaluates training needs for the departments (customer service, supervisor/management training, etc.) and communicates, coordinates, and schedules the training needs of the department with management, central HR, and other resources, if applicable, and conduct or assist in conducting training.
• Maintains in-depth knowledge or legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Partners with the legal department as needed.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provide guidance and input on departments restructures, workforce planning and succession planning.