CrossCountry Consulting is a trusted business advisory firm that provides customized finance, accounting, human capital management, risk, operations, and technology consulting services to leading organizations facing complex change. We partner with our clients to help them navigate pressing business challenges and achieve goals related to improving operations, minimizing risks, and enabling future growth. Our people are our most valuable asset and our individual differences are our greatest strength. At CrossCountry, we embrace and value our individual experiences, capabilities, talents, and perspectives by fostering and promoting a culture of diversity and inclusion. Join our team where Excellence is a priority, Collaboration and teamwork are the norm, Energy is contagious, and the opportunity to make an Impact is endless. As an Associate Director in CrossCountry's Business Transformation Practice, you will serve as an extension of our leadership team to lead, develop, and build our human resources transformation and optimization services. In this role, you'll help our clients optimize and align their human resources operating model (organization, related processes, and technology) to be a better strategic business partner to the business. Responsibilities: Client Delivery - Partner with our clients to create, develop, plan, and execute effective and consensus-driven Human Resources (HR) transformation strategies (across organization, process, and technology) to include: assessing current state, visualizing desired state operating model, providing a clear roadmap to guide the transformation, ensuring organizational structure maximizes productivity and/ or control issues, and implementing organization, process, and technology enhancements to help organizations achieve optimal HR function capability
- Manage projects through creating, coordinating, and maintaining an integrated project plan as well as using project management tools
- Guide project execution, including identification of project activities, allocating workstreams to team members, monitoring progress, and escalating/resolving issues as they arise
- Lead projects across the project lifecycle from current state documentation, gap analysis, requirements gathering, future state design, and implementation across the organizational, process, technology and data dimensions
Responsibilities: Practice Leadership - Serve as a key leader in our practice by guiding and directing strategic firm and practice initiatives
- Lead marketing and business development efforts in support of all the firm's services with a focus on the HR Transformation service offerings
- Develop new client relationships, as well as expanding at existing clients
- Participate in firm-wide committees and internal initiatives such as sales/business development, thought leadership, industry forums, recruiting, marketing, training, and organizational development
- Manage teams by guiding performance against objectives, creating an atmosphere of trust and collaboration, modeling leadership behaviors, and encouraging continuous improvement/innovation
- Lead coaching family by serving as a role model, coach, mentor and liaison to the leadership team
Travel - Willingness to travel domestically up to 25%
Required Experience & Qualifications - 10+ years of relevant experience helping CHROs and executives of Fortune 500 organizations through complex HR transformation and optimization projects from Hire to Retire (H2R) across a full range of HR domains (e.g., Benefits, Operations, Job Cataloging, Payroll, Compensation & Rewards, Talent Acquisition)
- Ability to demonstrate deep expertise in HR functions, processes, and leading practices
- Prior experience in professional services (public accounting or advisory firm), preferably at the "Big Four" or with a management consulting firm
- Broad understanding of common HR cloud-based tools including Workday, ADP
Desired Experience & Qualifications - Senior Professional in Human Resources (SPHR) certification
- Demonstrated track record of establishing credibility both internally within teams and externally with clients
- Proven leader with the ability to foster an environment of collaboration and excellence
- Passionate about building, developing, motivating, and leading others
- Strong attention to detail with the ability to think from a "big picture" perspective
- Creativity, confidence, and flexibility
- High energy, enthusiasm, and an entrepreneurial spirit
Education - Bachelor's degree (or higher) in Human Resources, Business, or other similar discipline
#LI-SM1 CrossCountry Consulting provides equal employment opportunities (EEO) to all employees and applicants and believes that respect and fair treatment are critical to creating a productive, diverse, and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws. A ll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, sexual orientation, protected veteran status, gender identity or expression or any other characteristic protected by federal, state or local laws. |