PHRca: Professional in Human Resources - California
SPHR: Senior Professional in Human Resources
POSITION SUMMARY: Reporting to the HR Director, the HR Manager is a generalist position that is responsible for administering and coordinating all functional areas of Human Resources within assigned work groups (i.e., programs and departments) which may include employee relations, performance management, leadership training, employee development, conflict resolution, staff safety, employee wellness, benefits, leave management and special projects when necessary. The HR Manager serves as a single point of contact for all the HR needs of their assigned work groups, and will partner with employees and supervisors to support creating a positive, equitable work environment and achieving strategic goals and outcomes.
Keep a strong pulse on employee engagement and needs within assigned work groups by participating in program/department staff meetings, gaining insights from stay interviews and other employee forums, reviewing program/department survey results (e.g., annual workplace survey), and conducting exit interviews. Synthesize available data and make recommendations for improving culture, work experience and/or retention.
Advise employees and supervisors regarding HR policies, procedures and practices to ensure compliance with all federal, state and local employment laws and regulations; collaborate within HR team to ensure consistency across the Agency and collaborate with equity teams to address concerns through an equity lens.
Work collaboratively with employees and supervisors to solve any personnel issues or problems, and partner with equity teams to support staff equitably.
Implement consistent performance management coaching and counseling techniques. Serve as "check and balance" to supervisors managing performance by monitoring and reviewing employee performance data within a work group (e.g., average note completion times). May make recommendations for new approaches, clarifying performance expectations, recognizing strengths, utilizing informal support plans and implementing formal Performance Improvement Plans; will escalate any possible need for disciplinary action to HR Director.
Conduct and/or coordinate any workplace investigations as appropriate and necessary.
Manage the process for employee leaves of absence including guidance provided to employees and supervisors, preparing leave designation packages and working with HR Generalist to coordinate supplemental pay and benefits.
Manage the interactive process for accommodation requests; this may also include completing ergonomic assessments or arranging external provider to perform them when necessary and working with HR Generalist to arrange for new equipment/furniture.
In collaboration with HR Generalist, follow up to obtain injury-related reports from employees and supervisors timely; serve as co-chair of the Agency’s Safety Committee and communicate any concerns or trends to HR Director.
Assist HR team implement any initiatives, requirements or activities that apply to all staff (e.g., Open Enrollment and annual Focal Review evaluations); will sometimes be the HR lead responsible for coordinating the project and other times will be assisting to ensure compliance within their work groups.
Coordinate training for supervisors on HR topics (e.g., interviewing, terminations, performance evaluations, employee files and safety).
POSITION REQUIREMENTS: A positive, service-oriented team player who thrives in a fast-paced, busy environment and is organized to handle often competing deadlines. Demonstrated knowledge of employment laws and regulations with proven competency in multiple HR functions. Must be able to maintain a high level of confidentiality and have sound judgment that is aligned with Lincoln’s principles of care and values. Excellent interpersonal and communication skills with the ability to build and maintain relationships with employees and supervisors. Demonstrated awareness of, sensitivity to, and competence in working in teams with people from a variety of racial, ethnic, socioeconomic, educational, religious, sexual, gender, and generational backgrounds. Strong analytical skills with capacity to identify solutions, challenge bias, and influence positive change at all levels. Is able to work independently with little supervision, but asks for help when needed, and also provides coaching and mentoring that enables others to become more proficient through the process.
EXPERIENCE AND EDUCATION:
At least 5 years of HR experience required
Previous experience as an HR Business Partner or HR Generalist preferred
Non-profit and/or healthcare experience desirable
Bachelor’s degree in HR or related field required (equivalent experience may be considered)
HR certification a plus
Strong computer skills and intermediate-to-advanced proficiency in Microsoft programs (Word, Excel and PowerPoint)
HRIS experience with Paylocity preferred
About Lincoln Families
Since our founding, Lincoln has impacted the lives of children and families through evolving programs. While our programs and services have grown and changed, our mission and values remain rooted in the belief that ending cycles of poverty and trauma depends upon addressing the unique needs of children and families to build on their strengths and propel them to success.
Our Mission & Values: Lincoln disrupts the cycle of poverty and trauma, empowering children and families to build strong futures.
Integrity: We are truth-tellers and adhere to our principles and values.
Compassion: We provide a caring and supportive environment.
Respect: We honor all with dignity and consideration.
Excellence: We constantly work toward the highest standards and never give up.
Courage: We stand up for what’s right, even in the face of adversity.
Diversity: We commit to building awareness and proactively challenging issues of bias in our community.