Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time.
As a part of the SCL Office of the Vice President unit, the SCL Human Resources team helps to operationalize the divisional mission, by helping leaders deploy the right people with the right skills at the right time. The SCL-HR team leverages a collaborative and innovative work environment to develop real world solutions to real world personnel challenges, and strives for efficiency and excellence in every aspect of their work. As a team, this group shares responsibility for having meaningful positive impact on staff recruitment, organizational design, HRIS systems management, employee relations activity, policy application, workplace culture, strategic change management, and much more. On this team, passion for people, flexibility in approach and a desire to create a work environment that is authentically fun are the keys to our overall success.
The Human Resources Operations Assistant serves as the point person on the team for high-volume operational processes that impact staff throughout SCL, with the goal of maintaining consistency and excellence in the service provided to the division. This position acts as the lead for managing medical leaves cases in SCL, including but not limited to day-to-day consultation to employees regarding available medical leaves, facilitating communication for all personnel utilizing a leave, processing leave cases in the Human Resources Information System (HRIS), and collaborating with the Medical Leaves Administration and HR Consultants for Organizational Support on complex cases. Additionally, the Operations Assistant facilitates mass payroll and staffing activities, acting as the primary interface with the University Payroll Office and HRIS team to streamline one-time payments, overpayment communication and collection, and other high-volume processes. This role provides critical support for reporting and document creation/retention, ensuring that SCL HR remains compliant with federal, state and university policies and procedures, as well as to proactively identify operational efficiencies within our current practices. The Operations Assistant provides well-rounded support to the HR Consultants for Organizational Support and the HR Director, assisting with general administrative functions as needed.
A successful HR Operations Assistant will regularly collaborate with members of the SCL Human Resources team, HRIS and the Payroll office to efficiently manage several high-volume processes that impact the division, building and maintaining strong working relationships to ensure delivery of excellent service standards. Demonstrating a proven ability to operate effectively in a fast-paced environment with multiple competing priorities, while sustaining a professional and calm demeanor at all times, is critical to success in this role.Understanding and effectively communicating laws, policies, and best practices to employees and managers are general expectations of this role. Excellent organizational and analytical skills are a must, to proactively address current and emerging HR operational business needs and identify operational efficiencies.
Associates Degree with at least 2 years relevant experience; or equivalent combination of education and experience. Ability to maintain ethical and confidential workplace practices.
Proven ability to identify opportunities for process improvements and then execute them.
Demonstrated advanced skills and experience with office productivity software including Microsoft Word, Excel, PowerPoint, etc. including use of advanced platforms to develop products to meet business needs.
Experience utilizing software to perform analysis, including pivot tables, merging files, producing graphs from multiple data sources.
Demonstrated experience creating key metrics and developing well-informed reports.
Solid understanding and application of HR knowledge and all applicable HR laws at the local, State, and Federal level. Previous work experience in a union or collective bargaining environment.
Please note: There is no visa sponsorship available for this position.
University Job Title:
Human Resources Asst IV
Pay Rate Type:
Number of Openings:
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