Montgomery College is Maryland's premier community college, serving more than 60,000 students each year through credit and noncredit programs. Montgomery College is one of Maryland's most diverse community colleges, which includes more than 164 nations represented in our student body. Do you want to join us in our mission of providing an exceptional education and fostering student success? We are dedicated to providing an exceptional education for all of our students, and we recognize that our faculty and staff are integral to our continued success.
Job Title Director of Human Resources Business Services (A01100) Job Description Summary Director of Human Resources Business Services
Montgomery College, located just north of Washington, D.C. in Maryland, seeks a dynamic and innovative leader for the position Director of Human Resources (HR) Business Services, in the department of Human Resources Strategic and Talent Management. The normal work schedule is Monday - Friday 8:30 am - 5:00 pm, with additional hours as needed. This is an exempt, non-bargaining, grade 39 Administrator Position. Job Description
The director of HR Business Services provides transformational leadership and supervision to the programs and services within the Business Services unit within the Office of Human Resources and Strategic Talent Management (HRSTM) and serves as an active member and contributor to the HRSTM leadership team in advancing the strategic direction, the delivery of services, and the work of the unit .
Collaborates with Chief HR Officer and peer Directors in developing long-term strategic and annual operational HRSTM goals and objectives as part of a continuous improvement cycle. Ensure appropriate project, communication, and implementation plans.
Partners with key stakeholders and customers (internal and external to the college) to ensure relationship-based collaboration, development of annual and long-term objectives, and actively plan for, address, and forecast needs (inclusive of process, infrastructure, and change management), and executes accordingly.
Institutes and ensures effective and efficient business processes for functional areas within the scope of responsibility; ensures standard operating procedures are documented and updated on a consistent and timely basis.
Ensures compliance with all federal, state, and local legislation and regulations in regards to the functional areas within the scope of responsibility.
Supports, facilitates, and monitors the development and production of communications and reporting to support all functional units within HRSTM.
This administrator oversees and ensures effective operations for the functional areas of: Human Resources Information Systems (HRIS), Data and Records Management, Benefits and Retirement Services, Payroll Services, and HR Communications.
Organizes and delegates work, supervises, mentors, motivates, coaches, trains and develops HRSTM functional area managers and staff.
Analyzes situations and issues regarding HR Information System (HRIS), Data and Records Management, Benefits and Retirement, and Payroll, recognizes strategic implications, and applies subject matter expertise and broader HR knowledge to identify problems and priorities, identifies solutions, and achieves desired outcomes.
Leads functional managers in establishing operational processes, standards, and practices for the continuous delivery of outstanding service and problem resolution to customers.
Institutes data collection measures (e.g., customer satisfaction surveys, focus groups, etc.) to assess customer satisfaction and leverage data for continuous improvement changes and initiatives within scope of responsibility.
Ensures payroll team's execution of timely of timely and accurate payrolls in compliance with local, state, and federal requirements, College policies and procedures, and collective bargaining agreements.
Analyzes complex pay transactions, identify issues that exist and work with various functional teams to assess root cause of payroll issues; assess risk and implement mitigation plans to minimize or eliminate future occurrences.
Leads the HRIS and data management teams in creating and maintaining supporting documentation of reporting processes and SOPs.
Manages relationships with third-party vendors and external partners.
Master's degree in management, administration, human resources or a related field.
Seven years of experience in human resources, including three years of progressively responsible managerial experience, or equivalent administrative experience.
Thorough knowledge of policies and procedures, operations, functions and services and principles, practices, methods, and techniques of a human resources.
Skill in the use of information technology systems and software applications.
Effective communications skills, including written, presentation/facilitation, and interpersonal.
Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.
HR Management certification such as SHRM-CP or SHRM-SCP strongly preferred.
Demonstrated leadership experience in human resources, including expertise in key areas such as benefits, retirement, communications, payroll, HRIS and data management.
Demonstrated commitment to an inclusive and collaborative leadership style that is strong in teamwork.
Demonstrated strategic planning, implementation and evaluation expertise.
Experience in a higher education or public sector environment.
Knowledge of cloud based technology, strong analytical and problem solving skills.
Additional Job Requirement:
Applications should consist of a resume/curriculum vitae and a cover letter addressing the qualifications and desired attributes listed above and in the position description.