What do employees of a world-class health system deserve? World-class Human Resources.
An exceptional health system needs to engage top talent to achieve its mission of providing world-class healthcare. That requires a world-class Human Resources function, and that's what we're delivering. Join us and make a difference every single day in service of this extraordinary work - excellence and innovation in patient care, research, and community service. We're improving our technology, energizing our climate, facilitating change, and enabling talent. The healthcare industry has never been more rewarding, and Cedars-Sinai Human Resources is pursuing extraordinary service and support for a dedicated workforce inspired by providing the best patient care, engaged in their work, and deft in their ability to adapt to the ever-changing environment.
The Sr. Records Representative Job Duties:
Responsible for all personnel actions in for all levels of staff in client departments.
Collaborates across HR functions to maintain employee data integrity and resolve issues and/or discrepancies as they arise.
Responds to employee inquiries via phone and/or email and triage inquiries as appropriate.
Serve as lead trainer and auditor of Records staff.
Serve as point person for internal projects and participate as representative of Records team on external projects.
Serve as subject matter expert for the Records department.
Collaborate across HR functions to ensure that personnel functions are completed accurately and efficiently.
Interact with third party administrators as well as local, state and federal agencies as needed regarding benefits, COBRA, and unemployment.
Lead operational efficiency efforts by suggesting enhancements and working with EIS to implement initiatives.
Process Nursing certifications (new and renewal) and education (BSN/MSN) as an additional component of pay. Follow compensation guidelines for certifications and education pay and ensure accurate and timely documentation in electronic record (HCM/Lawson).
Participate in mass add-in team and work with HR Data Management (HRDM) to validate data on upload spreadsheets. Communicate discrepancies with the departments and resolve issues in a timely manner.
Serve as lead trainer and auditor of Records staff. Review various audit reports and correct discrepancies or distribute the report to appropriate individual for correction.
Provide customer service via telephone to clients inclusive of employees, visitors, financial institutions, vendors, etc. If needed, triage calls to the appropriate department. Maintain confidentiality regarding information released over the phone.
Follow up on all emails and voicemail messages in a timely manner to resolve pending issues so that paperwork is completed accurately and transactions are processed within appropriate time lines.
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research... and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.