As a strategic partner and member of the Leadership Team, the HR Manager will enhance, develop, implement and enforce creative HR policies and procedures for the organization by way of systems that will improve the overall operation and effectiveness of the organization. The HR Manager will also be responsible for implementing a diversity, equity, and inclusion strategy. The role will provide a full range of day-to-day human resources support in the primary areas of payroll, benefits administration, employee relations, recruitment, planning and executing HR activities by developing and implementing policies, goals and systems.
The HR Manager will be expected to leverage entrepreneurial skills and come with a track record of bringing innovative strategies to reality. The right candidate will be a strategist, but also a "hands-on" problem solver who gets things done. Comfortability operating at a high level, but equally comfortable and inclined to dig into the details. The HR Manager will also have experience successfully managing complex programs, projects, budgets, and deadlines and working across all levels of leadership. This position reports to the CEO.
Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations. Engage with organization culture committee.
Participate in development of HR objectives and systems, including metrics, queries and standard reports for ongoing company requirements
Assist in administering benefits, compensation and employee performance programs
Suggest new procedures and policies to continually improve efficiency of the HR department and organization, and to improve employee experience
Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies and/or procedures as required
Coordinate with Senior Management Team on cultural and organizational goals
Forecast staffing needs, create job descriptions hire staff and negotiate employment agreements
Create apprenticeship and intern program for the organization
Prepare paperwork, schedule and facilitate smooth new hire onboard process, coordinating with cross-functional departments to deliver an exceptional first-day experience
Handle all administrative tasks for onboard, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organization change, and all other employee-relations matters
Be the primary resource for payroll processing, including bi-weekly and semi-monthly updates to employee files, bonus/incentive pay, tracking sick/vacation pay, inputting exceptions, hourly employee validations, and benefit changes
Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organization chart, and contributes to the development of policies
Recommend strategies to motivate employees
Assist with the recruitment process by identifying candidates, conducting reference checks and issuing offer letters
Keep up to date with the latest HR trends and best practices
Bachelor’s degree in HR or related business field
5-7 years of experience as HR Manager/Director
Deep understanding of Labor Law and employment equity regulations
Efficient HR administration and people management skills
Excellent communication skills, interpersonal skills, ethics, cultural awareness
Works comfortably under pressure and meets tight deadlines
Superb computer literacy with capability in MS Office and HR software
Remarkable organizational and conflict management skills
Strong decision-making and problem-solving skills
Meticulous attention to detail
Extensive knowledge of HR functions and best practices
PHR, SPHR or SHRM-CP or SHRM-SCP certification desired
The ideal candidate must be detail oriented, loyal, conscientious, organized, reliable, flexible, a quick learner and a hard worker. Ability to work in a fast-paced environment and manage multiple priorities and deadlines is a must. Must be flexible and willing to do whatever it takes to accomplish organizational goals and meet the needs of staff and members.
About Destinations International
As the global trade association for official destination organizations and convention and visitor bureaus (CVBs), Destinations International is about serving destination marketing professionals first and foremost. Together with our members and partners, Destinations International represents a powerful forward-thinking, collaborative association; exchanging bold ideas, connecting innovative people, and elevating tourism to its highest potential. Destinations International’s membership includes over 600 official destination organizations with more than 5,000 professional members in over 15 countries. Membership is open to all official destination organizations recognized by their respective governments from the smallest town to the largest country, including convention and visitor bureaus, regional tourism boards, state tourism offices and provincial tourism offices and national tourism boards. Destinations International strives to make our members and their destinations successful. As the world's largest and most reliable resource for destination organizations, we inform, connect, inspire and educate our members with the goal to drive destination economic impact, job creation, community sustainability and quality of life through travel.