The Director, Human Resources Information Systems will function as a member of the HR leadership team, reporting to and collaborating with the Assistant Vice Chancellor for HR, Operations in driving, leading, and executing key HR initiatives that will vary in scope from those with department-only impacts to those that are broad-based and have university-wide implications. The Director will support continuous process improvement, implement technology and business process best-practices, and act as the primary conduit between the teams within Human Resources that administer the department's core functions and other stakeholders on campus such as Information Technology and Computing Services, where the teams that maintain the technical infrastructure and systems that support those functions reside organizationally. The Director oversees a team of 7 professional staff that, among many other duties, manage the regular processing of personnel transactions and benefit remittances, provide support for the University's core HR Information Systems (Banner, Kronos, PeopleAdmin, & Cornerstone), and produce data and informational reports for use in decision-making by ECU's administration.
The Director's specific responsibilities include:
providing leadership, supervision, management support, and direction necessary to ensure that the highest ethical standards are maintained, confidentiality is properly enforced, employees are adequately trained for job responsibilities, and appropriate levels of employee morale, unity, and harmony exist within the work unit;
establishing appropriate goals for the work unit and staff that enable achievement of the University’s and HR’s strategic objectives and ensure consistent delivery of the highest customer service outcomes.
managing staff responsible for creating HR reports, performing data analysis, and the monthly HR Data Mart submission to UNC System Office, including measuring progress, evaluating performance, and mentoring.
managing staff responsible for the regular processing of personnel transactions and benefit remittances, system configuration adjustments, HR systems security, and employment verifications, including measuring progress, evaluating performance, and mentoring.
Serving as the lead on special, on-going, and regular-frequency projects including, but not limited to, the implementation and/or overhaul of HR systems, annual legislative increase and/or Annual Raise Process (ARP) procedures, annual open enrollment procedures, and the ongoing socialization of the Kronos timekeeping system.
Serving on, chairing, and/or ensuring appropriate HR representation on cross-functional committees that have HR-systems impacts, including, but not limited to, the Kronos Change Management Committee, the Banner Change Management Committee, the Identity Theft Protection Committee, and the University's Data Stewardship Committee.
Chairing a yet-to-be-created monthly meeting between ITCS, Payroll, Systems Coordination, and HR that will serve as a regular opportunity to discuss issues and share information related to HR and any related systems.
developing effective relationships within and outside of the University to achieve HR goals and advance the University’s strategic objectives. Establish standards and evaluate results to ensure that the unit works cooperatively with other units within Human Resources and across the University.
providing timely, accurate and sensitive communication to internal and external audiences;
pursuing opportunities to educate the various constituencies of the university regarding best practices and effective problem-solving;
developing effective working relationships between the Department of Human Resources and other units of the university;
providing leadership in the planning and execution of activities as they relate to developing and sustaining a high-performance work culture;
representing the HR Department on workforce management information system issues with a variety of constituent audiences as needed/requested;
serving as the functional owner of the Banner HR module and a project lead for ECU’s workforce systems implementation; ensuring proper security measures are implemented and maintained for all workforce-related information systems (Banner; PeopleAdmin; Kronos, Cornerstone, etc.)
maintaining up-to-date knowledge of systems, including serving as the functional resource for technical staff and the technical resource for functional staff;
managing staff responsible for testing systems, investigating and resolving system problems and defects, and ensuring appropriate user training, including measuring progress, evaluating performance, and mentoring.
managing staff responsible for evaluating, managing, and implementing all HR systems releases and patches to keep the tools function ally effective and operationally efficient;
administering Federal, State and University rules, regulations and policies such that the work unit and the Department of Human Resources maintain compliance as required by law, statutory requirement, and standards of professional practice;
pursuing and actively engaging in professional development opportunities that ensure current knowledge in all areas of responsibility and to advance the work unit through the consideration and potential implementation of creative and innovative HR programmatic alternatives.
Operate independently coupled with the ability to exercise sound judgment, discretion and confidentiality of sensitive information;
Performing other duties as assigned.
Special Instructions To Application:
Applicants must be currently authorized to work in the United States on a full time basis.
Applicants should submit a cover letter, resume, and a list of three references with contact information.
A Bachelor's degree and a minimum of five years of progressively responsible work experience in the field of workforce information technology is required.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 900514
Organizational Unit Overview:
The Department of Human Resources serves the ECU community through innovation and action in the development and management of the University's human resources. The staff works to support the mission of the University with an overarching commitment to outstanding customer service and accountability. The department consists of seven units that oversee the entire human resources function to include administration, benefits, classification and compensation, employee relations, employment, human resources information systems, and learning and organizational development. Personnel matters are governed by state statutes, the Office of State Human Resources (OSHR) Manual, the UNC Policy Manual, and The Code of the University of North Carolina, and most processes and actions are prescribed by these governing documents. Human Resources plays a critical role in ensuring ECU is accountable and compliant in terms of Federal, State, OSHR, and UNC System human resources practices.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.