IT Management Information Services (MIS) supports the enterprise systems of the University which include the Human Resources, Student Information, and Financials systems in addition to central database, reporting, and fundraising systems. MIS is responsible for the development of new and improved campus business practices and the support of core business systems that are critical to the University’s strategic plan and the institutional mission.
The Applications Programmer implements software development life cycle methodologies to enhance the University’s core ERP systems. Support includes: development and customizations of applications and internal/external interfaces, maintenance, troubleshooting, production support and developing and writing queries for users. The incumbent works with users, PeopleSoft consultants, and other IT staff to prepare functional and technical requirements for application design and technical solutions. The incumbent provides off-hour, on-call production support of the core business system applications.
The Applications Programmer (PS HR & Budget/Financials) reports to the Project Leader II of the HR Group in IT-MIS.
The Applications Programmer family includes a progression of five steps from entry level (Applications Programmer I) to the most senior level (Project Leader II). New members to the Applications Programmer family are hired into levels that are commensurate with their experience and educational background. Incumbents can progress to higher levels as their on-the-job experience and skill levels increase over time.
Implements software development life cycle methodologies to enhance the University’s PeopleSoft Human Resources Management System (HRMS) systems and PS Financials System. Provides primary support for payroll, UDTime, human resources, the general ledger interface, college work study, benefits, parking, and the check reconciliation systems in HRMS. Also provides primary support for grants and general accounting, accounts payable, accounts receivable, budget office and procurement systems in PS Financials. Work includes planning, requirement analysis, design, development, integration, testing, implementation, maintenance and documentation in accordance with IT-MIS policies and standards to enhance.
Maintains PeopleSoft ERP systems. Applies, tests and deploys tax updates, bundles, patches, fixes and maintenance packs released by PeopleSoft on a periodic basis using PeopleSoft change assistant, data mover, compare reports, system and database audit reports and release notes. Improves performance of PeopleSoft batch programs, reports and online pages using techniques like SQL tuning, database indexes, hints, statistics and explain plans.
Works with colleagues to plan, upgrade and deploy new PeopleTools versions and PeopleSoft application versions using PeopleSoft upgrade assistant, fit-gap analysis, data conversion, system and database audits, performance & integration testing.
Tests programs to ensure they work properly and to determine that programs meet client needs. Corrects any problems encountered during testing. Develops statistical analysis and develops metrics/reports/data analysis using PeopleSoft Query/Cognos reporting tools.
Works with group to develop, test, deploy and document PeopleSoft custom or delivered batch programs to interface with internal HR and Financials modules and with external banking, financial, insurance, and state and federal systems using PeopleTools integration technologies like integration broker, sqr process, application engine process, file layouts, component interfaces and UNIX shell scripting.
Provides production support for the PS HRMS and Financials systems and maintains the daily production schedule of PeopleSoft systems. Analyzes and resolves production incidents. Works with users and production control staff regarding schedule and problem resolution.
Provides on call support for PeopleSoft systems. Works closely with management to ensure adherence to MIS policies and with users to determine their needs. Assists staff as needed.
Consults with users to determine needs, clarify issues, define problems, develop specifications, and recommend solutions. Keeps clients updated on project status. Attends project meetings to discuss project problems and issues. Develops (SQR) reports and (PS) queries for users. Trains users and assist with help-line support.
Diagnoses and resolves data processing problems and user data entry errors and coordinate the work with other programmers, users, and units.
Develops an increasing familiarity with the many central business systems and interface applications of the institution. Learns a variety of languages, operating systems, security procedures and utilities. Remains current with latest technologies. Participates in internal and external training programs.
Establishes and maintains appropriate working relationships with colleagues and users. Follows University policies and procedures governing IT efforts. Ensures conformance to standards and quality control. Works within the department’s overall strategic plan following project priorities and scope. Meets deadlines and achieves goals.
Performs miscellaneous job-related duties as assigned.
Bachelor's degree and two years of related work experience (experience such as a PeopleSoft Analyst/Developer, Systems/Applications Analyst/Developer, etc.) or equivalent combination of education, certification, and experience. A degree in Computer Science, Information Systems, Engineering, or Business is preferred.
Experience with PeopleSoft Financials 9.2 and PeopleTools 8.55+ is required. Experience with Dashboards, WorkCenters and Activity Guides is a plus.
Experience with relevant PeopleSoft modules, and PeopleTools core technologies (i.e. PeopleCode, Application designer, Application Engine, Component Interfaces, Workflow, Integration Broker, and File Layouts), PeopleSoft reporting technologies (i.e. PS Query, and SQR,); and PeopleSoft Upgrade/Change Assistant.
Experience with techniques such as SQL tuning, database indexes, hints, statistics and explain plans, fit-gap analysis, data conversion, system and database audits, and performance and integration testing, to perform the required duties.
Ability to specify, write and develop computer programs using a range of programming languages.
Ability to plan, design, develop, implement, test, and modify applications and external application interfaces to meet specified needs.
Proficiency with database design.
Ability to troubleshoot and correct application problems.
Analytical, evaluative, and objective critical thinking skills.
Effective communication skills (verbal and written).
Ability to work independently as well as part of a team, and a working knowledge of business systems principles.
Ability to communicate technical information to non-technical users.
Must be able to demonstrate proficiency in SQL, as well as critical/analytical approach to problem solving.
Internal Number: 494505
About University of Delaware
The University of Delaware has a great tradition of excellence, from our roots extending back to a small private academy started in 1743, to the research-intensive, technologically advanced institution of today. Our alumni tell our story of achievement, from our first class, which included three signers of the Declaration of Independence and one signer of the U.S. Constitution, to the more than 154,000 living Blue Hens who are making vital contributions to the world. Vice President Joseph R. Biden Jr. and his wife, Jill, are both UD alumni. The University received its charter from the State of Delaware in 1833 and was designated one of the nation’s historic Land Grant colleges in 1867. Today, UD is a Land Grant, Sea Grant and Space Grant institution. The Carnegie Foundation for the Advancement of Teaching classifies UD as a research university with very high research activity—a designation accorded less than 3 percent of U.S. colleges and universities. UD ranks among the nation’s top 100 universities in federal R&D support for science and engineering. A state-assisted, privately governed institution, UD offers a broad range of degree programs: 3 associate programs, 147 bachelor’s p...rograms, 119 master's programs, 54 doctoral programs, and 15 dual graduate programs through our seven colleges and in collaboration with more than 70 research centers. Our student body encompasses more than 17,000 undergraduates, more than 3,600 graduate students and nearly 800 students in professional and continuing studies from across the country and around the globe. Our distinguished faculty includes internationally known authors, scientists and artists, among them a Nobel laureate, Guggenheim and Fulbright fellows, and members of the National Academy of Sciences, National Academy of Engineering and the American Association for the Advancement of Science. State-of-the-art facilities support UD's academic and public service activities. Our 146-foot coastal research vessel, Hugh R. Sharp—the most advanced in the U.S.—helps scientists across the region explore the sea. World-class figure skaters train at our High Performance Figure Skating Center. Partnerships with Nemours/A. I. du Pont Hospital for Children, Christiana Care and Thomas Jefferson University; the U.S. Army; Winterthur; Longwood Gardens and Hagley Museum offer unparalleled experiences in health sciences, defense research, art conservation, horticulture and history. The University is now transforming a 272-acre parcel, the site of a former auto assembly plant, into the Science, Technology and Advanced Research (STAR) Campus. Distinguished speaker series, symposia, 21 intercollegiate athletics programs and numerous intramural and club sports, more than 300 student organizations, concerts, exhibits and other arts and cultural activities enrich campus life.Thomas Jefferson once described Delaware as a "jewel" among states due to its strategic location on the East Coast, halfway between Washington, D.C., and New York City. Today, however, the location of Delaware's flagship university increasingly is invoked as "halfway between Los Angeles and London."In addition to our Georgian-inspired main campus in Newark, Del., UD has locations across the state--in Wilmington, Dover, Georgetown and Lewes. A thriving study-abroad program and expanding international partnerships further enhance our students' education as global citizens. We invite you to visit our campus or take our virtual tour today! http://video.realviewtv.com/education/udel/