About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
About the Opportunity: The HR Operations Assistant supports the College of Professional Studies' (CPS) HR operations in a variety of projects and tasks. This role is key to the successful hiring and processing of all part-time, full-time and half-time faculty. Under the supervision of the HR Operations Manager, the Assistant administers day-to-day functions pertaining to the faculty hires, staffing, payroll and procedures. The responsibilities include, but are not limited to: faculty recruitment and hiring, assisting with faculty appointment letters, renewals and re-appointments, changes to employment status, auditing data and faculty workload.
Responsibilities: This position will enter payroll transactions that will route to the HR Operations Manager for approval. The incumbent assists the HR Operations Manager with projects and tasks related to the HRM/Salesforce system. Acts as a liaison between the College's HR team and academic units as well as the College's IT systems areas. He/she works in close collaboration with the University's Human Resources Management office. The HR Operations Assistant helps to identify gap areas and works with the HR Operations Manager on process improvements.
This role offers an opportunity for a thoughtful, detail-oriented, organized, team-oriented and trustworthy individual interested in Faculty administration, operations and Human Resources as a career to join a growing organization and engage in a variety of related activities. This entry-level position is full-time and will work with and report to the HR Operations Manager, CPS Faculty.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Enters data accurately and timely into CPS Salesforce system.
Assists with faculty hiring and payroll.
Enters, updates and creates any relevant forms, documentation and correspondence. .
Sends, receives, and drafts correspondence such as emails, reports, spreadsheets, letters, etc. to all stakeholders regarding Faculty.
Escalates workflow issues that could impact timeline, scope, quality, and service delivery.
Acts as administrator for I-9 processing forms through E-verify; completes I-9 for new faculty ensuring timeliness and compliance.
Serves as the primary time-tracking administrator for CPS.
Maintains records, files, and pertinent documents.
Assists HR Operations Manager, CPS Faculty with various tasks as needed.
Serves as a project liaison on an as needed basis.
Responsible for consistently providing excellent customer service, including fostering positive relationships with individuals and departments supported by the HR function.
Accountable for effective backup of peers in other areas of HR.
1+ years of administrative experience and an Associate's degree or a combination of education and experience from which comparable skills are attained.
Experience with Salesforce, Excel and Microsoft office suite.
Demonstrated ability to remain calm and focused in challenging situations.
Must have a strong attention to detail and be able to proactively work through a variety of situations.
High level of self-motivation and accountability with ability to handle confidential materials.
Strong written and verbal communication skills
High energy and ability to work in a fast-paced environment
Must have excellent customer service skills and ability to provide support to many different levels of the organization.
Must demonstrate a continuous improvement mindset to invent, streamline and simplify.
Ability to think flexibly and re-prioritize tasks as needed.
Must be able to demonstrate a flexible, team-oriented approach.
Previous exposure to payroll or recruitment administration is preferred. Previous experience working with an HRIS and report generation preferred.
Salary Grade: 52
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.