Reporting to the Director, the Assistant Director fulfills a critical role in the day-to-day operations of the Columbia College Human Resources team that supports Columbia College staff to maximize their full potential by providing a broad range of HR services. The College HR team guides employees with individual counseling to facilitate clear interpretation of policies, practices and benefits. S/he exemplifies a proactive, customer-centered HR philosophy and contributes to the Dean's Office core values of accountability, collaboration, continuous improvement, excellence, integrity and respect.
Working closely with the Director, partners with unit managers in a variety of functional areas from student support, academic affairs, alumni relations and development and general administration on all aspects of the recruitment process, including review and evaluation of the job description and its approval by the University, providing guidance for recruitment strategies and using best practices relating to resume review, candidate interviews, reference checking, finalist selection, offer negotiation, and onboarding. Become proficient with the University's recruitment system and provide training to hiring managers and others as required.
Interacts with all levels of College management and staff regarding a variety of HR issues by responding to employee inquiries and interpreting policies appropriately.Working with the Director and Executive Director, communicates relevant policy updates to employees and managers, creating useful tools as needed and conducting training to address employee's needs.
Onboards and offboards employees, including working with partner offices to roll out new employee orientation and other processes related to the employment experience and life cycle. Compiles data and comments from exit interviews, analyzes it and identifies recurring themes, and creates reports as needed.
Oversees the management of the University's electronic time and absence tracking system which includes functions related to the payment of non-exempt employees. As a super user of this system, serves as a resource to managers and staff who need guidance or issues resolved. Proactively runs reports to identify potential issues and troubleshoot and see through to resolution complex system and payroll issues. Conducts payroll reconciliation activities to ensure accurate accounts are charged and corrects any identified errors.
Provides thorough review and approves at first level a variety of transactions in the University's employee system. Serves as the main contact for temporary staffing requests. Administers additional compensation process. Supports the overall organization of HR records and compliance with document retention policies. Maintains relevant employee lists and databases. Creates ad hoc reports and analyzes data to identify trends and report metrics.
Manages leaves of absence and accommodations including employee consultations, liaising with the University's Leave Management and Disability Benefits offices, problem-solve any issues and maintain detailed records.
Supports the annual compensation and promotion process for the College, including roster creation and related activities.
Works closely with other members of the HR team and provides checks/balances of work performed by the Columbia College HR team.
Performs other related duties as assigned.
Bachelor's degree or equivalent required. Minimum of 2 years of relevant experience required.
Excellent oral and written communication and interpersonal skills are necessary.
Must be resourceful, organized and detail and task oriented with the ability to establish priorities and follow up on multiple issues in a time-sensitive manner.
Skilled at working under pressure and with minimal supervision and sound independent judgment required.
Ability to exercise a high degree of professionalism, diplomacy, discretion, firmness, and collaboration in dealing with individuals at all levels.
Strong analytical and tenacious problem-solving skills necessary.
Excellent computer skills including thorough knowledge of Microsoft Office, including knowledge of databases and advanced spreadsheet skills required.
Must be able to quickly acquire knowledge of University policies, procedures, and systems.
**Applications received without a resume and cover letter will not be considered.**
Advanced degree or training with an HR focus.
Working knowledge of Columbia's Human Resources policies, procedures, and systems including PeopleSoft application and TalentLink/PageUp recruitment system.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 501020
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.