The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The HRBP acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Communicating needs proactively with our HR department and business management, the HRBP seeks to develop integrated solutions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides the full scope of human resource services to assigned work units/areas, including but not limited to recruitment, employee relations, compensation & benefits, workforce planning, reward and recognition, and performance management. Works in a collaborative manner with department leadership to identify workforce patterns and trends. Uses data to assess assigned areas and demonstrates the ability to develop strategies and action plans to address issues. • Provides consultation to managers on issues involving or related to human resources. Acts as the primary HR contact for all human resource related needs. Provides guidance and input on business unit restructures, workforce planning and succession planning. Demonstrates an understanding of unique needs of assigned departments, and has a collaborative working relationship with the Leader. Review job descriptions and make recommendations as appropriate. May attend unit/department meetings as needed. • Provides consultation to employees on issues involving or related to human resources. Counsels partners on issues regarding benefits, policies, and procedures. Assists in resolving issues before they become major concerns. Review partner complaints and ensure accurate and timely documentation of concerns or issues. Facilitates actions to resolve partner issues and escalate them to the appropriate management team if needed. Conduct department and individual focus surveys as applicable. Looks for opportunities to connect with partners in neutral situations in order to build relationships. • Screens and interviews applicants to recommend top candidates to managers based on application, experience, interview, references and tests (when applicable). Plans and executes recruitment activities to increase applicant pool. In collaboration with Department Leadership, develops strategic action plans. Identifies and recruits a diverse pool of candidates consistent with the organization's objectives and advises and coaches Leaders as necessary. Establishes and maintains positive relationships with outside resources to enhance recruitment efforts. • Is actively involved in the delivery of Mercyhealth partner orientation. Ensures that the onboarding process of new partners is successful as partners transition from partner orientation to department specific orientation. • Completes and enters process flows (ie transfers, fte/rate changes, adding work assignments, inactivating work assignments, etc) for partners in their areas of recruitment. Confirms new hire eligibility for appropriate licensure and education. Audit and follow up on mandatory education and expired licensure and certifications. • With the utilization of investigation and status review tools, conducts thorough investigations regarding complaints/allegations, prepares accurate documentation, and recommends appropriate action. Provides coaching and mentoring with Leadership to optimize performance management. Demonstrates an understanding of Mercyhealth policy implications as well as general legal issues and how they apply. • Represents Mercyhealth at unemployment hearings and demonstrates good consistency in prevailing in the cases where we contest and appear in person. Represents Mercyhealth at EEOC/IDHR hearings. Assist in the coordination of information with inside and outside legal counsel. Demonstrates an understanding of strengths and weaknesses of claims and how best to defend Mercyhealth's interests. • Demonstrates the ability to contribute to and complete special projects. Develops and maintains an active role in the Human Resource community of Mercyhealth’s market area. Involves other HR staff members and those outside of HR as appropriate. • Serves the HR Department as a subject matter expert in area(s) of specialty as assigned by HR Leadership. • Performs other duties and projects as assigned. These may be based on organizational needs, skill set, and interest.
EDUCATION & EXPERIENCE
Three Paths to Qualify: 1) Bachelor’s degree in Business Administration, Human Resources or related field required. HR Certification in one of the certifications listed below required. Three+ years of Healthcare HR Experience required or five years of progressively responsible HR experience required. 2) Masters degree in Business Administration, Human Resources, or related field required. HR Certification in one of the certifications listed below required. 3) Masters Degree in Business Administration, Human Resources or related field required. Subject Matter Expert in at least three of the seven HR areas (Recruitment/Selection, Employee Relations, Benefits/Compensation, Org Development, Business Management & Strategy, Risk Management/WC) required. Three+ years of Healthcare HR Experience required or five years of progressively responsible HR experience required.
CERTIFICATION/LICENSURE Certification in one of the following is required in paths 1 and 2 as stated above: • SHRM Certified Professionals (SHRM-CP) • SHRM Senior Certified Professional (SHRM-SCP) • Senior Professional in Human Resources® (SPHR®) from HR Certification Institute® (HRCI®) • Professional in Human Resources® (PHR®) from HR Certification Institute® (HRCI®) • Certified Healthcare Human Resources (CHHR) • Certified Recruiter Lean Human Capital
Internal Number: 14642
As a not-for-profit, vertically integrated, multi-specialty health organization serving more than 2.1 million individuals throughout Wisconsin and Illinois, Mercyhealth’s 8,000+ employees (who we call partners) are committed to providing the most advanced health care services available. Our partners do this with compassion, dedication, pride and professionalism. We have created a Culture of Excellence that truly makes us unique and enhances our vision of providing a “best place to work.” Our culture focuses on employee engagement, empowerment and growth, working together as a team to achieve one common goal: our mission of providing exceptional health care services, resulting in healing in the broadest sense.
We provide a unique range of health care needs through one continuum of care. Our care spans four core service areas including: hospital-based services, clinic-based services, post-acute care and retail services, and a wholly-owned and operated insurance company.
Our partners enjoy a variety of benefits and career-advancement opportunities such as tuition/certification reimbursement, career education and personal development initiatives, and state-of-the-art technology a...nd procedures.
We serve with a passion for making lives better, and we truly believe our accomplished staff is second to none in this mission. We hope you’ll consider becoming part of our family.