Integrative Emergency Services, LLC (“IES”) is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, Providers, and physicians in pursuit of the highest quality health care.
The human resources organizational development specialist ensures that human resource programs support the long-term goals of IES. This position performs professional work of considerable difficulty overseeing a range of administrative functions related to human resource management, employee development and customer service. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. This position plans, coaches, and consults with individuals and teams to solve organizational challenges, also designs and implements training and performance programs. Collaborates and facilitates Human Resources and Compliance communications with staff, management and clients of IES.
Essential Duties and Responsibilities
Conducts research and analyze data in relation to the alignment and success of company goals, including identifying skill gaps and developing critical feedback and implementing training programs.
Prepares reports with HR trends, new HR project suggestions, current program challenges, goals and progress.
Prepares and maintains special internal and external reports as requested by his or her immediate supervisor.
Support and assist in developing a culture of continuous improvement.
Responsible for overseeing all Employee Engagement efforts including, the IES Employee Appreciation/Recognition program and company wide Staff Appreciation efforts.
Responsible for the human resources implementation of all new business.
Responsible for researching applicable HR laws for multiple states to maintain employment law compliance for all provider groups managed by IES.
Designs, implements and oversees corporate performance management process.
Designs, implements and oversees provider 360 evaluation process.
Creates relevant surveys to help evaluate the effectiveness of training and identify ways to enhance efficiency and adaptability within the organization.
Designs and implements a variety of initiatives, action plans, programs, and training materials that employ e-learning, virtual learning, site-based training, assessments, or other solutions.
Develops and facilitates corporate Human Resources trainings.
Leads special and cross-functional project teams.
Responsible for all Human Resources and Compliance generated communications.
Plans, directs and administers various human resources programs.
Organizes and leads monthly Provider orientation and Corporate new hire orientation.
Develops, reviews and revises human resources policies, human resources desk manuals and Human Resources standard operating procedures.
Develops, reviews and revises Corporate handbook.
In conjunction with the Compliance Department and Legal Counsel, develops, reviews and revises all provider handbooks.
Approves all creation and edits of corporate job descriptions.
Establish evaluation of competency analysis for job descriptions.
Assist in the development and implementation of succession planning programs as needed.
Assist with developing and maintaining human resources work flows.
Assists with developing, coordinating and recommending changes for the improvement of workflow for human resources tasks at both the corporate level and for all IES client provider groups.
Conducts periodic audits of human resources activities for Corporate and all IES client provider groups to ensure compliance with laws, policies and procedures.
Works on special projects.
Presents training sessions as requested by IES clients.
Participates in administrative staff meetings and attends other meetings and seminars.
Performs other duties as assigned.
Education and Experience:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor’s degree in Human Resources, Business Administration or related field
5 – 7 years of professional Human Resources experience
An equivalent combination of education and work experience may be substituted for the specific required education and experience.
Advance MS Office, particularly with Word, Excel and Power Point
Exceptional writing skills
MBA or other advance degree desirable
Human Resources certification (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred
10+ years Human Resources professional level experience
Essential Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Effective oral, written and interpersonal communication skills
Strong customer service and problem skills
Ability to communicate with all levels of the organization
The ability to actively engage and collaborate with everyone, from internal stakeholders to business partners to external consultants, is critical to success of this position.
Strong organizational skills
Strong analytical thinking
Customer service orientation
Demonstrated skills in the successful completion of multiple, simultaneous and rapidly emergent tasks
Ability to establish and maintain positive working relationships with management, business units, vendors, suppliers and customers
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to read, write and speak English proficiently
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk and hear
Frequently required to stand, walk long distances, sit, use hands to feel, and reach with hands and arms
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Occasionally lift and/or move up to 20-25 pounds
Fine hand manipulation (keyboarding)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually low
Travel to hospitals is required on an as-needed basis
May be required to travel to multiple local hospitals and occasional offsite educational events and/or training.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Internal Number: 19-06
About Integrative Emergency Services
Integrative Emergency Services (IES) was created to manage all of the nonclinical functions of emergency medicine physician groups. Drawing on a foundation of excellence comprised of clinical, financial, academic, business intelligence and philanthropic platforms, IES provides comprehensive management services in pursuit of the highest quality healthcare in the industry.
Our mission is to help physician groups preserve their culture and strengthen the relationships they have with the hospitals and communities they serve through partnerships and incentive alignment.
We are committed to furthering the ED’s role in value-based healthcare delivery.
We are dedicated to doing the right thing.
We promote practice intelligence through quality program reporting, operational initiatives and education.
We develop, implement and disseminate best practices and processes which improve quality and access for patients and the populations we serve.
We embrace emerging technologies to improve the caliber of ED services and the manner in which they are delivered.