The Human Resources Coordinator provides process coordination, consultation and administrative support on a wide range of Human Resources (HR) activities for the Student Affairs Division on the Homewood campus for over 425 full-time and part-time employees. Primary HR duties include assistance in the following areas: recruitment and employment; new employee onboarding; benefits and other employee programs or resources; employee data and personnel records administration; payroll; compensation and other miscellaneous HR-related activities. Serve as a subject matter expert various HR systems such as: SuccessFactors Recruitment, SAP, e210, SuccessFactors myPerformance and other University-wide HR systems. Also serve as a subject matter expert on internal training opportunities, Work, Life & Engagement programs and other Central HR resources (benefits, compensation, employee discounts, etc.). Embrace and support the university’s HR mission of attracting, developing, retaining, and engaging a high-performing workforce in support of excellence in the university’s mission, while promoting diversity, equity, civility, and respect.
Specific Duties: Recruitment and Employment
• Create and process requisitions for openings across the division in collaboration with HR Manager and/or hiring manager or hiring departments. Assist with compilation of job descriptions in standard template.
• In absence of HR Manager, may communicate with hiring managers regarding the status of openings, applicant flow, interviews, external postings and job offers.
• Collaborate with HR Manager, Recruiter and hiring manager to ensure the successful on-boarding of new employees (pre-employment process, new hire paperwork, new employee orientation, etc.). Conduct onboarding meetings with nonexempt new hires on a monthly or as-needed basis.
• Prepare divisional bi-monthly job openings announcement for distribution.
• Leverage various systems (SAP, HRIS/MR Metrics) to maintain confidential HR data; produce a variety of standard and ad-hoc reports (BW Analysis); analyze and compile appropriate data when needed. Ensure integrity of employee data (accurate, complete, and timely).
• Process employee transactions in SAP when needed; enter and maintain data in appropriate HR information systems. ISRs include: New Hire, Termination, Leave of Absence, Reassignment, Position Maintain, Hours Change, Salary Increase, Bonus/Supplement Pay, Org Unit Maintain, etc. Follow-up on processing/approval of ISRs in collaborations with HRSS, Divisional Approvers, Department Initiators or utilizing the ISR Log.
• Serve as liaison with HR Shared Services (HRSS) or Payroll Shared Services (PRSS) for various compliance/clean-up projects to include hours & employment status categories, “reports to” corrections, delimiting of positions, org unit changes, below minimum, etc.
• Oversee document control and retention systems and processes to maintain data privacy and ensure compliance with internal and external requirements and regulations.
Other HR Processes
• Provide support for administration of the performance management system. Serve as a subject matter expert in performance evaluation system, myPerformance. Advise both employees and supervisors; help manage process work-flow and related documentation. Pull reports, as needed.
• Serve as a knowledgeable resource to employees and supervisors on the basic interpretation and application of HR programs, policies, procedures, practices and resources. May answer inquiries related to holiday, sick and vacation time; payroll, taxes, deductions, employee self-service system; as well as other employee benefits, programs and resources available to them.
• Provide assistance for disciplinary actions and assist in researching issues, data collection and gathering sensitive information to be used during investigations.
• Prepare Family Medical Leave (FML) paperwork for staff and mange Leave process to ensure compliance.
• Manage salary overpayment process for division.
• Assist employees and supervisors with proper administration of the e210 system; make e210 adjustments as needed. Complete e210s on behalf of employees if necessary due to medical leaves or other circumstances. Assign missing supervisors and assist with training of new staff or supervisors.
• Assist departments with student hiring process in coordination with Student Employment Services as the divisional back-up Approver 1 or Initiator in the absence of a department contact.
• May enter weekly hours for students or hourly employees in the absence of a permanent contact in the department.
• Draft division-wide communications such as: monthly new staff announcement, divisional or campus events, workshops, training sessions, monthly service anniversaries, HR policy updates, etc.
• Assist with scheduling background check (fingerprinting) process for departments/employees who are required under the JHU Child Safety Policy and access results report in CJIS system, and escalate issues.
• Provide administrative support for the effective operation of the HR office; establish and follow office procedures; develop and implement process improvements. Answer phones, take messages, greet visitors, calendar responsibilities and assist with inquiries. Screen and triage incoming communications in an efficient and organized manner; directly handle routine communications and inquiries such as employment and wage verifications or Public Service Loan forgiveness documents.
• Help manage calendar for HR Manager by scheduling meetings, appointments and travel; use judgment to prioritize demands for time.
• Assist with divisional or university-wide projects or events such as: Gallup Survey, myPerformance, new program rollouts, benefits changes/updates, etc.
• Assist departments with JHED assistance (creating ad-hoc records, adding new users, correcting records in consultation with JHED HELP team, deleting records, etc.).
• Primary source for creating and maintaining organization charts for the division keeping them up to date and current as staffing or other changes occur.
• Participate on divisional committees or groups such as H.S.A. Department Administrators group.
• Other projects or duties as assigned.
• High school diploma required.
• Associates or Bachelor’s Degree preferred.
Will substitute experience for education as allowed by the JHU Equivalency formula.
• Three years directly related work experience required.
• Three to five years’ experience in human resources preferred.
• Prior human resources, payroll and SAP experience preferred.
Additional Knowledge, Skills and Abilities:
• Working knowledge of federal, state and local laws and regulations in human resources; working knowledge of emerging trends and practices in human resources.
• Exercise sound and competent administrative judgment and assume responsibility for decisions, consequences and their subsequent results.
• Knowledge of recruiting procedures and employment practices preferred.
• Ability to respond effectively to all levels of staff and personalities critical.
• Ability to work collaboratively with others both within the Division and across the University.
• Creativity and resourcefulness are a must as is the ability to maintain confidentiality.
• Must be a proactive, self-starter and resolve matters in an independent and timely manner.
• The successful applicant will possess the ability to problem solve and resolve conflict; research, analyze and interpret data; communicate well verbally and in writing; anticipate needs and follow through; show good judgment and strong initiative; possess a cooperative attitude.
• Must possess excellent organizational skills with close attention to detail and an ability to manage multiple/competing priorities.
• The candidate should have intermediate computer skills: IE, Outlook/ email, Word, Excel, PowerPoint and Vizio.
Classified Title: Human Resources Coordinator Working Title: Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: $17.25 to 23.72 per hour Employee group: Full Time Schedule: M - F 8:30am - 5pm Exempt Status: Non-Exempt Location: 01-MD:Homewood Campus Department name: 10001451-HSA Human Resources Personnel area: Johns Hopkins University
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.