Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Human Resources Learning and Development Specialist - University Human Resources
The Department of Human Resources is committed to upholding Georgetown University's reputation as a global leader in academics and research. We take a proactive role in creating an environment that respects the whole person. As a strategic partner with the University community, we offer exemplary service and implement innovative solutions that enable the University to attract, retain, develop and reward a diverse, world-class workforce and empower employees to maximize their potential.
The Human Resources Learning and Development Specialist coordinates and manages the Department of Human Resources' training activities designed to enhance the employee experience and offer opportunities for learning and growth. They develop programming to ensure employees and managers have the information, skills and knowledge to perform effectively, as well as lead New Employee Orientation and coordinate employee onboarding programs. Reporting to the Director of Learning and Organizational Development, the HR Learning and Development Specialist has duties that include but are not limited to:
Training and Development
Works with human resources leadership to set learning and development priorities and reintroduce training programs to the broader university community.
Conducts ongoing needs assessments in order to identify training needs, assess skill levels and knowledge gaps to inform programming.
Plans and develops staff training programs and implements training plans that align with overall university/departmental strategy, needs and objectives.
Designs, implements and facilitates comprehensive training content using a variety of training techniques and a collaborative approach; makes use of technology to enhance the training delivery experience.
Contributes to the marketing and communication of training and learning programs and initiatives.
Coordinates and manages resources to administer training programs.
Screen and engage both external consultants and in-house subject matter experts to meet specific training needs.
Coordinates with and oversees training events and deliverable provided by both external consultants and in-house subject matter experts.
Facilitates the delivery of 'train the trainer' sessions for in-house presenters to ensure quality and consistency of presentations and program delivery.
Works with the HR leadership team and HRIS Manager in the development and administration of online/on-demand staff training.
Develop training aids, including tool-kits, manuals and handbooks, as necessary and beneficial.
Works collaboratively with the Employment Services team responsible for the design and delivery of New Employee Orientation (NEO).
Helps to assess and evaluate NEO's effectiveness and provides ongoing design and program changes.
Supports the University Director in developing and implementing a comprehensive onboarding experience for staff.
Develops and manages the training calendar and schedules, course descriptions, attendance and course records, and other learning, training and program related information.
Provides information to participants, internal/external speakers and trainers; prepares and manage materials as required.
Measurement and Evaluation
Regularly audits training programs and reviews evaluations and develops metrics to provide feedback and recommendations on program content, quality of services/presentations provided by external consultants and in house presenters to ensure continuous improvements in training programs.
Provides progress reports against objectives to the University Director of Learning and Development and other departmental leaders.
Reviews evaluations and survey data results for further action and recommendations.
Assesses the impact of training programs through meaningful course evaluations, attendance and feedback.
Evaluates and make recommendations on training material and methodology.
Bachelor's degree - preferably in Human Resources, Training/Organizational Learning and Development or a related field
3 to 5 years directly related experience developing and delivering training events and a proven track record in managing full training program cycle, including needs assessment, development, coordination delivery, and evaluation
Experience with both traditional training methodology and e-learning platforms
Proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
Excellent verbal and written communication skills attention to detail, and outstanding organizational, planning, and presentation skills. Strong analytical, decision making and interpersonal skills
Prior experience in human resources and/or higher education
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Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: JR04682
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.