Job Requisition Number: 26444. Berkeley Educators & Administrators Regional Services (BEARS) – a unit of the UC Berkeley Office of the Vice Chancellor for Administration – provides reliable, high-quality administrative support to the Chancellor's, EVCP, Vice Chancellors', administrative, auxiliary, and other units that support academic excellence at UC Berkeley. Not only is BEARS the largest service region, it supports the largest variety of personnel positions in realizing UC Berkeley’s mission of teaching, research, and public service.
Partners with key clients in the BEARS Service Region, including campus academic and business leaders, to best support their particular department/unit HR needs; including: •Support assigned resources in managing the unit relationship, developing unit specific profiles and knowledge base materials. •Provide strategic HR consultation across BEARS and with specific client units, education, and support to client management to resolve the most complex and sensitive issues concerning staff and the organization. •Interpret Labor Relations agreements and provide strategic and tactical consultative guidance for up to 16+ different and complex bargaining units across the BEARS Region. •Conduct complex employee and management investigations, prepare written reports and recommend action following investigations.
•Supervises a staff of HR Generalists who are responsible for managing relationships and coordinating HR service delivery to assigned client groups. Ensures that CSS HR internal communications are conducted in order to manage client requests to resolution. •Partners with key department/unit contacts and tracks service nuances, policies and procedures to support development of unit-specific profiles/knowledge base materials. •Provide strategic HR consultation, education, and support to client management to resolve the most complex and sensitive issues concerning staff and the organization. •Assists assigned resources with work schedules and assignment of appropriate tasks including the delegation of client requests from the queue. Partners with key department/unit contacts and tracks service nuances, policies and procedures to support development of unit-specific profiles/knowledge base materials •Supports implementation of methodologies to improve service levels, manage client perceptions, and build strong client relationships with client teams. •Trains and instructs staff to perform assigned tasks. •Responsible for creating a work environment that is inclusive.•Working knowledge of personnel policies and applicable laws and regulations. •Has experience in handling employee relations cases in higher education environment. •Has experience in handling labor relations cases in a higher education environment. •Has working knowledge of the UCB campus HR information systems. •Communicates effectively with a diversity of communication styles. •Makes decisions regarding work assignments and scheduling of subordinates. •Maintains an understanding of the unit goals and how this position supports those goals. •Demonstrated ability to handle difficult or volatile situations/individuals effectively.
Education/Training •Bachelors degree in related area and/or equivalent experience/training
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.