Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Human Resources. This position is for the Danforth Campus.
In this role, you will be the first point of contact for faculty and staff regarding our employee benefits programs.� The position will address phone/E-mail inquiries and process transactions in support of the university’s benefits programs.�
PRIMARY DUTIES AND RESPONSIBILITIES:
Performs the following activities with regards to servicing the University’s benefit plans:
Provide benefits support by responding to inquiries via E-mail and/or phone regarding benefits questions.
Utilize various resources to ensure that a complete and accurate answer is provided. Directs internal customers to additional resources, including documented information, reference materials and self-service tools.
Maintain accurate data in HR System(s) and Benefits system(s).
Maintain an understanding of benefit programs and policies.
Present benefits information to new employees.
Develops strong relationships and collaborates with other teams such as payroll, benefits strategy, HR managers, labor relations, leave team.
Understanding of university structure and related policies.
Perform other duties as assigned.
High School Diploma or equivalent required.
Minimum 1-2 years of experience in human resources.
Working knowledge of benefits, leaves, Payroll, and other HR systems (Workday preferred).
Web navigation and proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint.).
Ability to work in a fast-paced environment and easily adapt to fluctuating workloads and customer needs.
Skilled in understanding and applying applicable rules, regulations, policies, and procedures.
Superior written and verbal communication skills.
Bachelors Degree and 3-5 years of Benefits experience.
Prior experience in a large complex environment.
Previous experience in a HR /Benefits Shared Service Center environment strongly preferred.
Excellent interpersonal skills, written and verbal; a service-oriented communicator.
A self-motivated individual with a high degree of reliability, accuracy and productivity.
Ability to manage deadlines with attention to detail.
Positive outlook and willing to accept feedback.
The hiring range for this position is $20.77 - $26.46 per hour.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Med School HR website (medschoolhr.wustl.edu)
Applicant Special Instructions:
West Campus, Tobacco Free environment.
40 hour work week with extra hours as needed.
Ability to travel locally to various locations across campus is required.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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